Financial Services Representative II
San Diego County Credit Union
-From day to day I provide prompt, professional and accurate information to members and potential members in opening new accounts and securing loans.
- I have maintained a perfect loan audit with no exceptions and have built a trust with tellers to come to me with any question for an answer and also to learn for the next member.
-I am able to exceed all of my sales goals as well as getting perfect scores on mystery shops, while building my book of business to ensure I always have a solid pipeline of members.
- I fully schedule staff for break and lunches to manage foot traffic in the branch
-I have trained all new tellers and FSR's because of my knowledge of Symitar and my ability to easily communicate with people of any age.
-I also posses the ability to remain clam under stressful situations and can comes to terms with members who may become irate for any reason. I believe on every transaction I embody to the credit union would want of every employee.