Download PDF

Jake Reay

  • Twin Falls ID
  • 208-410-0310

Operations Supervisor


Qualified Customer Service Representative offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.

Work History

Oct 2013Nov 2014



Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Took initiative to find extra tasks when scheduled duties were completed.


Sep 2013Jun 2015

Graphic Design

The Art Institute of Salt Lake City

Computer and Art Design courses.


Recognized by peers and management for going above and beyond normal job functions. Exceeded corporate target for customer satisfaction for nearly 11 months in a row.


  • High customer service standards
  • Vast technical knowledge
  • Computer-savvy
  • Neat, clean and professional appearance
  • Proven leader
  • Excellent multi-tasker
  • Supervision and training
  • Staff development
  • Customer service management expertise
  • Proficient with Microsoft Office Suite
  • Reliable and punctual
  • Reliable team worker


During my tenure at C3, I have managed to improve my scorecard, reach the title of Subject Matter Expert, and stand in as a supervisor in the time of absence of my supervisor.  With my skill set and proven track record, I will be a valuable addition to the operations team.