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Jake Kozusko

Lance Corporal (E-3) M.T.O.

Summary

It has come to my attention that your company is seeking new experienced, and self driven individual to complete your staff. I believe I may be your best candidate as I have in the past for other companies.

Work experience

Sep 2015Present

Guest Service Agent 

Marriott - Fair Field In & Suites & Spring-hill Suites
  • Abiding by the highest regulations of customer service.
  • Checking in guests, taking calls on multiple line, making new reservations, data entry.
  • Helping out with all general hotel operations.
Jan 2013Present

United States Marine Corps. (E-3)

Combat Logistics Batallion, Transportation Services Company. 
  • Motor Transport Operator - Tactical Vehicle, Experienced driving vehicles up to 23 Tons. I.E.D. verification and avoidance, with movement and fire training.
  • Over 700 road miles accrued. 3 Years and counting driving experience with a multitude of military transport vehicles.
Jan 2014Oct 2014

Behavioral Assistant - Group Home

F.O.N.M.
  • Assisting in day to day actions with mentally disabled individuals,
  • Effective planning and scheduling of a healthy diet, routine medical checks and daily activity plans.
  • Logging all credible and important information twice daily, in accordance with their behavior and actions. Daily logs of consumer reports mandatory, within the work community database.
May 2011Sep 2012

Sales Associate

Abercombie & Fitch / Hollister
  • Communicate interpersonal in an effective manner.
  • Assist with needs, help with problems, find customer solutions.
  • Selling products with a professional mindset, in best interest of the company & customer.
20092014

Restaurant Work History

Intensive Customer Service Experience
  • Matteo's Restaurant (Fine Dining) - Server - 2013-2014 - (860) 799-7371
  • 1st & 10 (Sport) - Runner / Bar back - 2012-2012 (8 m.) - (860) 354-1800
  • Ruby Tuesdays (Chain) - Runner / Buss/ Expo - 2011-2012 - (203) 516-8245
  • Mamie's (Fine Dining) - Runner / Buss / Expo - 2009-2010 - (860) 210-0618

Education

Jun 2013Oct 2013

3531 Motor Transport Operator School, MO USA

Fort Lenorwood

96/100

Sep 2006Jun 2010

New Milford High School

Special courses focusing in medicine and film. (EMT-B) & (Film Productions)

GP AVG 3.0

Skills & Certifications

Customer Service / Interpersonal Communication
  • Extensive customer interaction, Handling people problems.
Commuter skill, Data Entry & Auditing.
  • Good experience with computers. Adept skill using basic data entry on specific software.
  • Auditing skill within specific software. Ability to learn various software protocols moderately quick.
Problem-solving abilities
  • Military training creates a solution oriented thinking process, in a problem solving environment using a team effort mindset.
Prioritizing & Multi Tasking
  • Working in restaurants gave me experience with multi tasking, more then often you are working on 5 + different things at any given time during a work shift.