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Jaime Gonzales

Senior Systems Administrator

Work History

2010Present

Senior Systems Administrator

Printograph, Inc. (DBA GotPrint.com)
  • Planned and implemented infrastructure for multiple expansion sites, including manufacturing facilities and customer service hubs.
  • Auditing and documentation of systems and processes of IT and other departments.
  • Implemented internal company wiki to improve indexing and delivery of above information. Encouraged its use to other departments and provided training.
  • Migrated dozens of physical systems to a virtualized platform, multiplying value out of existing and future server hardware purchases.
  • Configuration and testing of disaster recovery.
  • Improved inter-site WAN reliability, latency, and costs by moving from hub-and-spoke design over dedicated circuits to a BGP/MPLS network.
  • Upgraded HQ campus building interconnects and hypervisor host interfaces to 10 GbE.
  • Replaced aging WLAN infrastructure and extended bandwidth, range, reliability, and central management with Cisco Meraki products.
  • Automation of software, patch, and configuration deployment for multi-platform server and desktop environment using SCCM alternatives.
  • Managing communications with vendors for projects with specialized requirements.
  • Mentoring service desk staff on technical and non-technical topics.
20082010

Systems Administrator

UTC Fire & Security
  • Introduced systems for network monitoring and issue tracking to the company.
  • Migrated servers, computers, and users across four facilities in Southern California and Arizona to parent company's Active Directory and Exchange environment during acquisition phase.
  • Completely reorganized disorderly cabling for over 500 interfaces in HQ data center using proper cable management recommendations.
  • Automated backups of various file systems using combination of enterprise grade software and command scripts.
  • Provided desktop and IP phone support for internal users.
20062006

Computer Sales Associate

Fry's Electronics
  • Consistent high rankings in weekly sales performance charts.
  • Provided recommendations for computers, computer accessories, and home networking products.
  • Ensured that each customer was not only satisfied and comfortable with the purchase process, but also well informed about technical details and warranty/returns information.

EDUCATION

  • Microsoft Certified Systems Engineer (MCSE), Since 2008
  • NetApp Clustered Data ONTAP Administration, Since 2015
  • Cisco Certified Network Associate (CCNA), 2013-2016
  • B.S. Network and Communications Management (GPA 3.87), DeVry University, 2008