Genpact India Pvt. Ltd.
Role: Verification of details sent by our US client and to ensure timely claim settlement.
- Communicating with all the parties related to a particular case.
- Creating detailed reports on a daily basis so as to make the senior management aware about the team's performance.
- Participate in formulating the monthly ratings of my fellow colleagues.
- Assistance in training new recruits about the process and to mentor them on the floor.