Japheth Bruce

  • Silver Spring, MD 20904 US

Skills

Skills

Organization

Consistently stays organized, never loses anything, good at filing documents.

Persistent

If an objective is placed will continuously work until its complete.

Quick Learner

Once provided with information takes little or no time to put it into use.

Communication

Writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback, persuades others, provides well-thought out solutions, gathers appropriate information.

Computer

10+ yrs of computer experience in a variety of applications and programs.

Work History

Work History
Aug 2011 - Mar 2013

Receptionist

Morning Star Academy
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
    • Contributes to team effort by accomplishing related results as needed.
    • Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management
    May 2009 - Apr 2011

    Host / Greeter

    Gemma's Kitchen
    •  Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. 
    •  Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items…etc. 
    • Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. 
    •  Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. 
    •  Prepare mixed drinks for service to your customers table. 
    •  Properly open and pour wine at the tableside. 
    • Obtaining revenues, issuing receipts, accepting payments, returning the change. 
    •  Performing basic cleaning tasks as needed or directed by supervisor. 
    •  Filling in for absent staff as needed. 
    •  Assisting with special events as needed. 
    • Greet all guests and owners warmly with an appropriate greeting. 
    •  Adhere to grooming and appearance standards consistently. 
    • Understands and can communicate products and services available at the resort. 
    •  Familiarity with basic cooking skills.

    Education

    Education
    Aug 2013 - Present

    Associates

    University of Potomac

    References

    References

    Marilyn Lamptey

    Barnabas Lamptey

    Anabela Muekalia

    Robert Flowers

    Shamika Johnson