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Jade Gunn

Events . Music . Hospitality . Retail

Objective

It is my passion and my ambition to work within the events industry, I have worked my way through gaining as much experience where i could through events, hospitality and sports with the skills i have gained i can transfer those into the events industry.
Currently I am educating myself to gain the most exposure to the industry that I can while learning and growing my skills in events.

At present I am looking for a role in events that draws on what I have learnt already and a role that allows room for me to grow and gain further valuable experience in what I am most enthusiastic about. 

Skills

Team Leadership
Customer Service
Microsoft Office
Apple Computing
Multi Tasking

Work experience

2019Present

Food and Beverage Team Member / Usher

Festival Hall
  • Customer service 
  • Cash handling including Eftpos
  • Responsible Service of Alcohol
  • Directing customers to allocated seating
Dec 2011Dec 2018

Food and Beverage Team Leader- Food, Bar and Coffee

Delaware North Companies Australia (Etihad Stadium and Australian Open)
  • Managing a team of staff between 5-15
  • Monitoring Customer Behaviour 
  • Ordering and maintaining stock levels
  • Records management
  • Overseeing occupational health and safety in the workplace
  • Staff rosters 
  • Staff training 
  • Task delegation and prioritisation 
  • Events up to 1,000 people 
  • Responsible Service of Alcohol
March2018

Birdman Rally Cheerleading Coordinator

Melbourne Moomba Festival - Melbourne City Council

Birdman Rally Cheerleading Coordinator

Coordinating cheerleaders to designated positions on queue abiding to 

Aug 2014Feb 2016

Food and Beverage Attendant

State Sports Trust Centre - Melbourne Sports and Aquatic Centre, State Netball and Hockey Centre / Lakeside Stadium
  • Barista 
  • Customer service 
  • Cash handling including Eftpos
  • Business open and closure 
  • Cash reconciliation 
  • Food preparation
  • Responsible Service of Alcohol
Dec 20102013

Retail Food and Beverage Catering

Spotless Catering
  • Hot and cold food preparation 
  • Monitoring occupational health and safety 
  • Customer service 
  • Cash handling including Eftpos
  • Responsible Service of Alcohol

Education

July 2019Present

SIT50316BL Diploma of Event Management

College of Event Management - Online

Volunteer Experience / Contract

April/June/Nov2017 - Present

Floor and Exhibition Services

Supanova Pop Culture Expo - Melbourne, Sydney, Adelaide, Brisbane

 Bump In, Bump Out, attending to exhibiters, Customer Service, logistics

March'16/'17/'18

Event Attendant

Melbourne Moomba Festival - Melbourne City Council

Programming Assistant, Information Booth, General Assistant, Runner, Volunteer Coordinator assistant.

April2017

Stage Manager / Runner

Supanova Pop Culture Expo - Melbourne

Bump In, Bump Out, Setting Stages for seminars, packing & moving showbags, Customer Service, Ticketing.

Aug'16/'17/'19

Front Of House Attendant

Melbourne Spring Fashion Week - Melbourne City Council

Ushering, Customer Service, Marketing Distribution

Nov '15/'16/'17

Event Attendant

Melbourne Music Week - Melbourne City Council

Ticketing, Bump in and Bump out and Customer service at various shows throughout the event, Event Runner

June 2016

Food & Beverage Supervisor

Reclink Community Cip

Bump in and bump out of equipment, Food and Beverage service and clearance, cash handling, Float distribution, customer service, radio communication.

June2011-2015

Event Attendant

Reclink Community Cup

Bump in and bump out of equipment, beverage service and clearance, cash handling, customer service 

DecJan '11/'12/'13

Bar Attendant

Pyramid Rock Festival

Beverage service and clearance, customer service, cash handling 

Dec 2011Dec 2011

Customer Service Team Member

Meredith Music Festival

Information centre customer service and guest directions 

Oct 2011Nov 2011

Event Attendant

Ska Nations

Bump in and bump out of equipment, Door sales and communication liaison officer. 

Jul 2006Nov 2010

Event Officer

Maribyrnong City Council - FreeZa Program

Artist liaison, marketing, event operation planning and implementation, stage management. 

Referees

As Requested