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It is my passion and my ambition to work within the Events industry and Hospitality industry, I have worked my way through gaining as much experience where i could through Hospitality and with the skills i have gained i can transfer those into the events industry.
Currently I am educating myself to gain the most exposure to the industry that I can while learning and growing my skills in both industries.

At present I am looking for a role in Hospitality that draws on what I have learnt already and a role that allows room for me to grow and gain further valuable experience in what I am most enthusiastic about. 


Team Leadership
Customer Service
Microsoft Office 
Apple Computing 
Multi Tasking  

Work experience

Dec 2011Present

Food and Beverage Team Leader- Food, Bar and Coffee

Delaware North Companies Australia (Etihad Stadium and Australian Open)
  • Managing a team of staff between 5-15
  • Monitoring Customer Behaviour 
  • Ordering and maintaining stock levels
  • Records management
  • Overseeing occupational health and safety in the workplace
  • Staff rosters 
  • Staff training 
  • Task delegation and prioritisation 
  • Events up to 1,000 people 
  • Responsible Service of Alcohol
Aug 2014Feb 2016

Food and Beverage Attendant

State Sports Trust Centre - Melbourne Sports and Aquatic Centre, State Netball and Hockey Centre / Lakeside Stadium
  • Barista 
  • Customer service 
  • Cash handling including Eftpos
  • Business open and closure 
  • Cash reconciliation 
  • Food preparation
  • Responsible Service of Alcohol
Dec 20102013

Retail Food and Beverage Catering

Spotless Catering
  • Hot and cold food preparation 
  • Monitoring occupational health and safety 
  • Customer service 
  • Cash handling including Eftpos
  • Responsible Service of Alcohol
Feb 2008Oct 2008

Head Waitress

Enzo's and Mario's Pizza House

  • Restaurant host 
  • Order taking 
  • Guest reservations
  • Customer service 
  • Cash handling including Eftpos
  • Mise En Place 
  • Responsible Service of Alcohol
Jun 2007Aug 2007


Westside Hotel
  • Order taking 
  • Guest reservations
  • Customer service 
  • Cash handling including Eftpos
  • Mise En Place 
  • Responsible Service of Alcohol


Sept 2017Present

SIT50316BL Diploma of Event Management

College of Event Management
Apr 2014Dec 2014

BSB51107 Diploma of Management

Royal Gurkhas Institute of Technology Australia
Jul 2010Aug 2010

Certificate IV in Music Business

Northern Melbourne Institute of TAFE
Apr 2006Apr 2006

SITHFAB009A Provide Responsible Service of Alcohol / Responsible Service of Alcohol Program Certification Victoria


SIT20207 Certificate II Hospitality


Volunteer Experience


Floor and Exhibition Services

Supanova Pop Culture Expo - Brisbane

Bump In, Bump Out, attending to exhibiters, Customer Service


Stage Manager / Runner

Supanova Pop Culture Expo - Melbourne

Bump In, Bump Out, Setting Stages for seminars, packing & moving showbags, Customer Service, Ticketing, 


Front Of House Attendant

Melbourne Spring Fashion Week

Ushering, Customer Service, Marketing Distribution

June 2016

Food & Beverage Supervisor

Reclink Community Cip

Bump in and bump out of equipment, Food and Beverage service and clearance, cash handling, Float distribution, customer service, radio communication.


Event Attendant

Melbourne Moomba Festival 2016

Programming Assistant, Information Booth, General Assistant, Runner, Volunteer Coordinator assistant.

Nov '15/'16/'17

Event Attendant 

Melbourne Music Week - Melbourne City Council

Ticketing, Bump in and Bump out and Customer service at various shows throughout the event, Event Runner


Event Attendant

Reclink Community Cup

Bump in and bump out of equipment, beverage service and clearance, cash handling, customer service 

Dec 2011Jan 2013

Bar Attendant

Pyramid Rock Festival

Beverage service and clearance, customer service, cash handling 

Dec 2011Dec 2011

Customer Service Team Member

Meredith Music Festival 

Information centre customer service and guest directions 

Oct 2011Nov 2011

Event Attendant

Ska Nations

Bump in and bump out of equipment, Door sales and communication liaison officer. 

Jul 2006Nov 2010

Event Officer

Maribyrnong City Council - FreeZa Program

Artist liaison, marketing, event operation planning and implementation, stage management. 

May 2007Jun 2007

Cafe Attendant 

Laverton Community Centre

Customer service, food preparation and clearance 

Nov 2006Mar 2007


The Push & FreeZa Central

Music industry mentoring program for Pushover Festival, trained in artist liaison and team leadership.


Page Anna Kerr
Delaware North Companies Australia

0411 696 418
Lucinda Rafferty
Delaware North Companies Australia

0423 663 831