Jacob Smith

Jacob Smith

Summary

My name is Jacob Smith, or Jake for short.  Currently, I am studying Communications at Longwood University and will be graduating in May of 2013. In my spare time, I am also a Resident Assistant for the office of Residential and Commuter Life.   For past seven years, I  enjoyed spending my summers at Busch Gardens Williamsburg.  There I serve as an Assistant Business Unit Supervisor for the Park Operations department where I love leading over nearly 150+ employees in operation, cleaning, emergency response, and of course offering each and every guest the best quality service possible . Most notably, this past summer, I served as an intern for Busch Gardens Williamsburg, where I was able to develop and execute a mobile interactive campaign for the park's most featured attractions. 

I like to think of myself as a very creative person who can pick up most anything quickly.  I like to dive into new and challenging projects to broaden my talents and scope on work.

Work History

Work History
May 2011 - Present

Assistant Business Unit Supervisor/Intern

Busch Gardens Williamsburg
  • Created interactive, mobile, QR-code marekting campaign that was executed into

    practice at the parks most featured attractions

  • Lead approximately 200 team-members in ride operation and safety, guest interaction, cleaning and organization, and World Class Service

  • Acted as first responder and situation stabilizer to park emergencies

  • Developed, coached, and counseled Lead and Base-Line team-members to succeed

    in their professional endeavors 

Aug 2009 - Present

Resident Assistant

Longwood University - Residential and Commuter Life
  • Responsible for hosting and assisting 40-60 students
  • Installed as student resource for university policy, safety, development, and programming
  • Acted as first responder and situation stabilizer to emergencies
  • Programmed, coordinated, and hosted public events, both large and small for campus involvement, education, and community development 
May 2006 - Aug 2010

Village Supervisor

Busch Gardens Williamsburg
  • Lead approximately 60 team-members in ride operation and safety, guest interaction, cleaning and organization, and World Class Service

  • Acted as first responder and situation stabilizer to park emergencies

  • Developed, coached, and counseled Lead and Base-Line team-members to succeed

    in their professional endeavors 

Education

Education
Aug 2008 - May 2013

Bachelor of the Arts

Longwood Universality

Longwood University, Farmville,VirginiaBachelor of the Arts: Communication Studies - Mass Media, May 2013

Interpersonal Communication

    • Understanding of the vast forms of communication, open interpretations of signs, symbols, and media content

    Media Criticism/Communication Ethics

    • Understanding the roles that media images and messages play in society and how to ethically and correctly appeal to an audience

    Web and Print Design

    • Website and print design and development

    Print Writing and Reporting

    • Public relations and news style understanding• Interviewing, recording, copy-editing, and story development 

    Public Speaking

    • Speech and presentation development Broadcast Production • Video/audio recording, editing, publishing, and development 

Skills

Skills

Event Planning

Adobe Creative Suite

General In-depth Knowledge of Busch Gardens Williamsburg

Complete Microsoft Office Suite

Public Speaking

Social Media Usage

Facebook Twitter Linkedin Blogs

Final Cut Film Editing