Jackline Anne Opondo

  • +971 55 5176778
  • jabejackline@gmail.com
Jackline Anne  Opondo

Experienced Administrator & Receptionist

Work History

Work History
Feb 2004 - Jan 2015

Secretary/receptionist

Kenya Association of Professional Counselors
  • Reception of visitors and making sure messages and reports from clients and visitors are properly relayed to the relevant Department for appropriate action.
  • Receiving incoming call, making all outgoing calls.
  • Drafting and dispatching of Association correspondences e.g. letters, memos and circulars.
  • Doing marketing over the phone for the Association to get more new clients.
  • Handling Office email and dispatching messages to various departments and maintaining records.
  • In-charge of parcel coming in from Courier Services and parcels going out through courier services.
  • Co-ordinates daily office activities with office Driver and Messenger.
  • Maintaining office petty cash and ensuring proper use of the same.
  • In charge of training department e.g. organizing trainings/ workshop. Doing marketing to get participants and making follow up to make confirmations for courses.
  • Arranging travel arrangements for staff / trainers on contract.
  • Involved in the arranging for the Association’s annual conference that normally takes place in Nairobi Safari Park Hotel.
  • In – charge of junior staff in the office e.g. preparing their contracts and processing their payments.Store – keeper In-charge of stationary / Food stuff for the office and ensuring proper use of the same.

Mar 2002 - Jan 2004

Administration Assistant

Alico Insurance & Assurance Ltd
  • Reception of visitors and making sure messages and reports from clients and visitors are properly relayed to the relevant Department for appropriate action.
  • Preparing and keeping employment files for all staffs.
  • Keeping clear and understandable records on telephone.
  • Proper Filing of correspondences and updating guard’s files.
  • Processing insurance forms for clients.
  • Scheduling patient appointments or medical procedures & coordinating lab services.
  • Assisting the administrative wing of hospitals in coordinating insurance policies of our members and updating on effective changes.

Jan 1999 - May 2001

Secretary/receptionist

College of Accountancy
  • Reception of Visitors.
  • Receiving incoming call and making outgoing calls.
  • Registration of students.
  • Receiving college fees.
  • Processing/ Production of correspondence of memos and handouts using a computer.
  • Faxing, Filing, Scanning
  • Handling Logistics

Education

Education
1998 - 1998

Computer Programs

College of Management Sciences
1996 - 1997

Pitman Certificate in Administration

Reeswood Secretarial College

Summary

To unlock my professional potential with a future focused respected company that acknowledges honesty and integrity as cornerstone values in business performance.