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Work experience

Jan 2006Present

Principal SQA Engineer (Senior SQA Team Lead)

Netsol Technologies Ltd.

5+ years in this organization and currently I am working in the capacity of Principal SQA Engineer with ITC&S SQA Team Lead role in Netsol Technologies, A CMMI Maturity Level 5 and NASDAQ listed software house having its headquarters in USA, business offices in United Kingdom and Australia with major offshore software Development center in Lahore.

Managing more than 10 projects including maintenance projects.

My key responsibilities are as below:

Team management: Have managed up-to 12 team members on single project. Effective task assignments to the team members and guide in performing the assigned tasks effectively.

Business Analysis: Including Requirement gathering, analysis, documentation, validation and technical solution proposing in the role of Business and QA Analyst. 

SQA/Testing Planning: Plan, develop, strategize, execute and monitor the SQA and Testing functions including Reviews, Audits and Testing

Monitoring and Control: of SQA & Testing activities throughout the project life cycle

Issue Resolutions: Both within team and with other teams

Testing: Test designing and execution of critical areas of critical modules

Risk management: Managing risks related to SQA/Testing functions

Measurement: Collection & analysis

Performance Evaluations: of the team and goals settings for the team members

Company Policies Implementation: and procedures specially related to SQA & testing

CMMI Level 5 Appraisal Participation: My projects were successfully appraised for CMMI Level 5 in 2006 and 2010.

UAT & Clients Trainings: Participated in UAT and conducted trainings for end-users for different projects

Some of the main projects I have worked are:


Project Name: AFIC-NIHD & MIH

Clients: Armed Forces Institute of Cardiology - National Institute of Heart Diseases &Maroof International Hospital

Role: SQA Project Lead

Environment: Oracle 10g, Oracle Forms & Reports Application Standard Edition Server, Java, Windows 2003 Server

Key Features: Health Care Industry standards implemented i.e. ICD-9, ICD-10, CPT, DSM-IV etc, Integration with different Lab machines and PACS (Picture Archiving and Communication System)

Description: Full ERP developed and deployed at client side meeting all clinical, administrative and financial solutions. It consists of overall 45 modules all coupled and tightly integrated with each other. This is complete end-to-end solution for major level hospitals.

Clinical Modules:

Patient Registration

Medical Record Mgmt

Inpatient Management System

Outpatient Management System


Nuclear Medicine

Echo, ETT, Cath, Electrophysiology




Operation Theater

Blood Bank

Financial Modules

CPT Costing

A/C System

A/C Receivables


Procurement Management

Medical Store Management

General Inventory

Accounts Payables

Maintenance Management

Medical Equipment Management

Fixed Asset System

Provident Fund

Consultant Practice Income



Administrative Modules


Food Management


Emergency Management System



Library Management System


Project: GHQ Office Automation (GOAS)

Client: General Head Quarters Pakistan

Role: SQA Project Lead

Environment: FileNet P8 ECM, Microsoft Exchange Server, Microsoft Active Directory, Microsoft Windows 2003 Enterprise Edition, Microsoft SQL Server 2000, FileNet, Capture Pro

Automation of GHQ mailing section in order to provide a complete paper free mailing and internal correspondence system. Scanning existing document templates, Image processing and use of OCR to establish an intelligent content management system is the main objective of this whole automation.


Project: Hajj Automation and Tracking System

Client: Ministry of Religious Affairs Pakistan

Role: SQA Project Lead

Environment: ASP.Net, MySQL, Twister 3.0, Red Hat Enterprise Linux

Developed to perform a fast and easy Pilgrim Application processing. Interfacing of Religious ministry with other entities including Saudi embassy, NADRA (Nation Database and Registration Authority), Pilgrim Camps and Financial institutions also lies within the project scope to provide complete Application management and Pilgrim Tracking system.


Project: Patent Office Karachi

Client: E-Government Directorate

Role: Team Member

Environment: ASP.Net, SQL Server, Windows 2003 Server

An organization involved in patent registration and implementation of patent rules in Pakistan. Website was designed


Project: Pakistan Army Data Automation System [StatsWing-GHQ]

Client: GHQ (General Head Quarter) Pakistan

Role: Team Member

Environment: ASP.Net, SQL Server, Windows 2003 Server

It is a decision support system for the Pakistan Army, to better control, manage and administrate. Around 3,000 units of Pakistan Army all across the country reporting to GHQ. Effort is to enable all 3,000 units to electronically submit their summaries and reports from remote locations on a periodic basis to GHQ and to provide statistics, directions and trends to the management and policy makers to better utilize and control resources.


Project: Patient Registration and Tracking System

Client: Armed Forces Institute of Dentistry

Role: Team Member

Environment: ASP.Net, SQL Server, Microsoft Windows

Developed for registering of patient & dependants registration, clinic scheduling, recording patient visits, diagnosis and future dental treatment plans.

Misc. Projects

1- Motor Transport Management Information System

2- Land Record Management Information System

3- Prime Minister Secretariat Office

Aug 2002Dec 2005

Technical Writer & Software Tester

Mindshare Solutions Pvt. Ltd

3+ years as Technical Writer mainly and /Software Tester as partially for UK based clients. Got appreciations from UK clients for both quality and quantity of work produced. My main activities included

·Leading the documentation team

·Assisting team member in content development

·Writing user manual documents

·Preparing training materials and tutorials including software simulations, interactive demos and presentations

·Test these applications

Some of the main projects I have worked are:


Unify CRM

An on-demand Customer Relationship Management application. It’s a well furnished software application for large-scale companies to manage relationships with their customers including potential customers for long lasting and mutual benefits. It provides multitenant platform to capture, storage and analysis of customer information.

My responsibilities on this product were to:

·Write overall business logic into simple English

·Reengineer the complex processes and translate the developer’s logic into simple English

·Draw flowcharts and data flow diagrams for the complex processes

·Prepare data dictionaries

·Translate the Store Procedures’ logic into simple English

·Prepare training materials (including interactive demos and software simulations) for the end user

·Prepare user manual documents

·And to involve in testing activities


ECM Bank Automation

A web based application to manage online balances, transfer of funds between different internal and intra-accounts of the clients and currency trading. The application is designed for a bank having its branches in Europe and Middle East.

I have tested this transaction of this website from Pakistan, and overall it was tested from 10 different countries at the same time.


PrintActive Estimator

An automated tool which is designed to calculate the consumption and costing of a small-scale printing orders. It is purely designed for the printing industries in UK and USA. My responsibilities were to reengineer its processes and to convert the developer’s logic into simple English, draw the array structures and to document the formulas used. My additional responsibility was to test the application.



An automated tool which is designed to follow the businesses involved in the printing industry, i.e. jobs creation, management, and to monitor job schedules for on-time completion. My responsibilities were to reengineer its processes and to convert the developer’s logic into simple English, draw the array structures and to document the formulas used. My additional responsibility was to test the application.

Mar 1996Aug 2002

Software Engineer

Nextbridge Pvt. Ltd

6+ years as a Software Engineer having team member/lead role, I have successfully deployed the following major projects for USA Clients developed in Lotus Notes/Domino, HTML, JavaScript:


GDDS QuestionnaireGDDS (USA)

GMS Project Management PortalGMS (USA)

Capital AcquisitionHoward Publications (USA)

Times HR SystemHoward Publications (USA)

SFA (Sales ForceHoward Publications (USA)

I NextbridgeHoward Publications (USA)

Human ResourcesNextbridge Pvt. Ltd. (Pakistan)

Meeting ManagerHoward Publications (USA)

Debit/Credit MemoHoward Publications (USA)

Marketing MaestroHoward Publications (USA)

Contact ManagerHoward Publications (USA)

Trouble Ticket ManagerNextbridge Pvt. Ltd. (Pakistan)

Cybergate Customers TrackingCybergate Pvt. Ltd. (Pakistan)


Feb 1998Feb 2000

Masters in Computer Sciences - (MCS)

American International University, Pakistan
Feb 1996Feb 1998

Bachelors in Computer Sciences - (BCS)

American International University, Pakistan


SQA/Testing/Technical Writer
SQA/Testing: Black Box Testing (Manual Testing), Software QA Leadership, Internal Quality Audits, Training Skills Tools/Technologies: Adobe Photoshop, MS Office, Toad, MS Visio, MS Project, Corel Draw Operating Systems: MS Windows Databases: Lotus Notes, Oracle, MS SQL Server 2000, MS Access 2000, mySQL Technical Writing: DFDs, ERDs, Data Dictionaries, User Guides, Technical Guides, Installation Guides



Seeking a challenging position in a progressive organization with an aim to contribute positively towards

the achievement of its objectives to the best of my capabilities and to implement and improve my professional skills.



I have attended the following trainings at Netsol Technologies Ltd.

1- Project Management Professional (PMP)

2- OSSP (Organizational Standard Software Process)

3- Statistical Process Control

4- Business Communication Skills

5- Time Management

6- Performance Management

7- Leadership

8- Internal Quality Audits

9- Stress Management

      10- Team Management

11- Team Management

12- Self Development

13- Software Testing/Quality Assurance

Personal Profile


·Good analytical skills

·Good team player

·Good presentation and communication skills

·Able to work under pressure and meet deadlines

·Able to work independently and supervise/lead a team

·Good in documentation and software quality assurance

        ·Ready to accept challenges


References can be provided on request



IBM Certified Lotus Specialist (CLS AD1)


Lotus Notes 4 Programming

Brain Bench

Lotus Domino R5 Programming

Brain Bench

HTML 3.2 Programming

Brain Bench