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Summary

I have a bachelor's degree in IT engineering and 2 years work experience in NOC and monitoring team in Rasana Pishtaz Iranian (www.rasanapishtaz.ir) that is a ADSL/wireless internet service Co.

Work experience

Jun 2014Present

NOC/Monitoring engineer

Rasana Pishtaz Iranian (Wireless internet company)

The main areas of work that I am involved in are:

1- Monitoring the performance of the microwave links (Mikrotik) and maintenance of the network.

2- Installing point to point microwave radio links that mainly contains radio unit configuration and antenna line of sight alignment.

3- Customer complaint troubleshooting that mainly includes improvement of the KPI of the microwave link or troubleshooting the IP related issues.


Education

20102015

BS.c.

Payame Noor University

IT engineering

Skills

IP v4 and v6
Microsoft Excel

I am very good at excel and Microsoft office. I usually do lots of tasks with excel and use lots of its capabilities and functions such as: vlookup, hlookup, count/countif, text_to_columns, average, filtering options, sorting options, ...

MikroTik Radio

I have the MTCNA certificate from Mojtama Fanni Tehran that includes:

MikroTik RouterOS Firewall
MikroTik RouterOS QoS
MikroTik RouterOS Network Management
MikroTik RouterOS Wireless
MikroTik RouterOS Bridging
MikroTik RouterOS Routing
MikroTik RouterOS Tunnels

KPI monitoring

Its been 1.5 years that I do KPI monitoring for the microwave radio links in Rasana Pishtaz Iranian Co.

Customer support

I am responsible of direct end user support in occasions that customer complaints of wireless internet links and I am always on-call.

Radio link LOS alignment

I am responsible for LOS alignment after installation and testing the radio link by pinging the main server and also measuring the receiving signal level.

Graphic designing

Certifications

Jan 2016Present

MTCNA

Mojtama Fanni Tehran

This certificate includes:

MikroTik RouterOS Firewall
MikroTik RouterOS QoS
MikroTik RouterOS Network Management
MikroTik RouterOS Wireless
MikroTik RouterOS Bridging
MikroTik RouterOS Routing
MikroTik RouterOS Tunnels

language abilities

English: Working proficiency

Persian: Native