Service and Business Designer
DMI INC. - Barcelona
DMI, is a end-to-end digital design consultancy, helping clients, including hundreds of Fortune 500 clients to reinvent themselves in times of digital transformation.
As a service and Business Designer, I bridge the gaps between the end-users, clients and IT to help client companies deliver products that make a difference. Responsibilities included: workshops with client-stakeholders and end-users; Insights from Analytics; Personas, Customer Journeys, Design Principles and Service Blueprints; User research; Develop & prototype, concept development and formulation; Product specifications; Business modelling; Roadmap planning
As a generalist in areas such as design, technology and business, I add value along the entire innovation and product development pipeline at DMI.