Greg Halvorsen

Work History

Work History

Customer Service Manager

Intelligent Electronics (1992 - 1995)
  • Exceeded quarterly sales targets of computer software to prospects and customers in Western region of US.

Account Executive

Softmart, Inc. - Corporate Sales (1994 -1996)
  • Exceeded quarterly sales targets of computer software to prospects and customers in Western region of US

Product Manager - Strategic and Emerging Software

Softmart, Inc. - Marketing (1995-1996)
  • Executed marketing campaigns and sales programs that increased awareness and sell-through of strategic & emerging software products.

Account Executive

Boise Technology (1996-2000)
  • Delivered superior revenue generation and margin contribution (113% and 144% respectively)
  • Delivered 62% of entire Philadelphia region Technology revenue in 1998 ($1.88M on $3M Budget)
  • Negotiated terms and closed IT service contracts ($3M revenue from 1997-1999)

Account Executive

SAP - Education Services (2000 - 2002)
  • Consistently outperformed revenue goals (172% revenue attainment in 2002)
  • Developed a territory analysis tool which resulted in productivity improvements across the Education Services team
  • Successfully piloted "Onsite" training which increased profitability for SAP and reduced client travel costs

Product Manager

SAP - Business Maps and Engagement Tools (2002-2006)

Developed programs, tools and resources that aligned field operations with corporate strategy.

  • Assembled industry subject matter experts and facilitated workshops to generate Business Maps
  • Managed the development of customer engagement tools that demonstrated how SAP Solutions support industry-specific business processes
  • Facilitated Account Analysis Workshops which demonstrated how to leverage engagement tools to align industry-specific business drivers with relevant SAP Solutions
  • Managed third party technology development and delivery partners
  • Speaking Engagements
    • Speaker- "Business process authoring with the SAP Solution Composer" - 2003 SAP ASUG Conference
    • Presenter- "Initiating value-based engagements with the SAP Business Case Builder" - 2003 SAP SAPPHIRE Conference
    • Speaker - "Building the Business Case" - 2003 SAP SAPPHIRE Conference
    • Presenter- "Solution Mapping with SAP Engagement Tools" - 2004 SAP Field Kickoff Meeting

Engagement Manager

SAP - Knowledge Management Competency Center (2006-2009)

Developed Knowledge Management strategies and programs that improved the efficiency of sales and marketing operations. 

  • Built client relationships and managed stakeholders across the organization
  • Recruited project team (4-25 members - matrix organization) and managed resources to develop solution strategies and implementation methodologies
  • Managed the development and execution of project plans that integrated tactical and technology solutions
  • Delivered 18 engagements in 36 months, improving content syndication, consumption and maintenance by eliminating redundant publishing processes at local, regional and global levels.  Some examples include:
    • Aligned SAP Marketing web portal with key Marketing processes which resulted in productivity gains by providing intuitive navigation and contextual access to mission critical content, tools, and resources to over 1000 employees worldwide
    • Managed the development of a web portal that established self-service access to over 1000 Demand Generation resources previously available only via peer-peer sharing
    • Managed the delivery of a content repository that enabled virtual meetings - reducing cost of SAP Marketing Community Meeting by $2.2M in 2008
    • Redesigned the global SAP Solution Engineer web portal to support process based navigation and improve access to Demonstration resources to over 400 employees worldwide
    • Redesigned the SAP Value Engineering web portal to support consistent navigation to mission critical content, tools and resources to over 150 employees in the North America region

Education

Education

Business Analysis

Pennsylvania State University

Bachelor of Arts

Temple University

Skills

Skills

Skill Summary

Microsoft Office Suite Microsoft Visio Microsoft Project UML & Use Case Authoring SDLC Requirement Gathering and Documentation New Product Development Resource (Staff) Management Business Analysis Business Process Engineering Risk Management Change Management Stakeholder Management Vendor Management Channel Management Competitive Analysis    

Community

  • Volunteer - City Team Ministeries - Chester, PA
  • Volunteer - Rotary International - West Chester, PA

Summary

Seasoned professional with 17 years experience managing strategic initiatives, programs and projects that resolve complex business challenges, foster collaboration and exceed expectations in fast-paced business environments.  Recognized for the ability to build rapport, gain confidence and effectively communicate with clients, management, peer and direct reports.  Demonstrates the ability to consistently identify, define and promote best practices that support personal development and organizational excellence by improving productivity, reducing costs and enhancing customer, employee and employer satisfaction.  These qualities are reflected in a solid performance record spanning multiple business functions and organizations punctuated by accolades, awards and promotions to roles of increasing responsibility.

Custom

  • Speaker- "Business process authoring with the SAP Solution Composer" - 2003 SAP ASUG Conference
  • Presenter- "Initiating value-based engagements with the SAP Business Case Builder" - 2003 SAP SAPPHIRE Conference
  • Speaker- "Building the Business Case" - 2003 SAP SAPPHIRE Conference
  • Presenter- "Solution Mapping with SAP Engagement Tools" - 2004 SAP Field Kickoff Meeting