Designed and implemented a sales strategy into a comprehensive work plan.
475% net increase in membership sales surpassing the goals set by director.Set up leads, contacts, and sales opportunities for recruiting new members. Effectively used cold calling techniques, letters, telephone calls, and DBA listings to recruit new members. Conducted outside service calls to ensure quality customer service.
Managed database for member records using Microsoft Access program. Effectively resolved Chamber member complaints and conflicts in a timely manner.
Assisted in the collection of member dues and other overdue accounts. Reactivated existing and former memberships.
Maintained monthly and yearly work activity reports.
Was given a raise and new position as a result of membership sales
Facilitated the effective management of information throughout the department.
Handled tasks assigned by the Chamber President, Tourism, and Event Coordinator.
Performed light clerical duties using Microsoft Word and Access databases.
Prepared and distributed materials for Chamber Board meetings.
Assisted with and took minutes for Ambassador luncheons and meetings
Greeted and provided quality customer service to all visitors, vendors, and members.
Maintained a positive, professional image while dealing with the public.
Acted as a resource guide to ensure maximum level of satisfaction.
Compiled Chamber visitor and relocation packets.
Maintained weekly and monthly visitor and relocation logs.
Represented the Chamber in its public relations and marketing efforts.
Reaffirmed the objectives of the Marshall Area Chamber of Commerce.
Built strong relationships with Chamber Board members, community leaders, and Chamber Ambassadors.
Recruited Chamber Board members and Chamber Ambassadors as volunteers.
Maintained event records using Access database.