Mary O'toole

Summary

  • Experienced, decisive, Certified Project Management Professional (PMP) with a proven track record of results, consistently meeting project milestones on schedule and within budget.
  • Extensive experience in enterprise architecture and integration with responsibility for satisfying requirements; managing life cycle procedures including  planning, scope management, scheduling, cost estimating and control, infrastructure design, site policy development, and information resource management.
  • Certified Contracting Officers Technical Representative (COTR) experienced with managing hardware, software, and service contracts. Experienced with service level agreements, statements of work, acquisition plans, cost evaluations, and evaluating proposals. 
  • Successfully implemented a variety of programs in Business Intelligence and cloud computing, including Business Objects Enterprise and Dashboards, Salesforce Customer Relationship Management, and Master Data Management.

Work History

Work History
May 2009 - Present

Branch Chief, Business Intelligence

General Services Administration

Responsible for directly managing multiple information technology projects to provide business intelligence solutions in support of multiple Federal Acquisition Service (FAS) business lines and integration offices with an annual operating budget of $21M.

  • Ensures the proper execution of systems/software and related life cycle processes by developing detailed project plans, tasks, schedules, and identifying milestone dates to ensure proper sequencing of events, work efforts, and resources to accomplish objectives.
  • Collaboration with stakeholders includes bringing contractors, developers, government and business interests into the SDLC process, and encouraging communication in all project phases from planning through implementation, including risk management.
  • Customer support activities include analyzing the technical and economic feasibility of various IT solutions while working closely with clients to define project scope, tasks to be performed, deliverables, and schedules.
  • Serves as the Contracting Officer’s Technical Representative (COTR) on multiple projects, employing managerial techniques, quantitative analysis, and management information systems to monitor work in progress, and evaluate the status and progress of work accomplished in terms of quality, efficiency, and effectiveness in achieving objectives.
  • Develops, motivates, and directs staff to create a team environment, and enable staff to fulfill the strategic business unit's customer operating objectives; planning and scheduling work projects, establishing and modifying employee position descriptions, making selections for employment and promotions, establishing employee performance standards, and evaluating employee performance.
Dec 2007 - May 2009

Senior Technical Project Manager

iLuMinA Solutions, Inc.

Data Management Technical Lead Consultant for the development and implementation of the U.S. Department of the Army, General Funds Enterprise Solution (GFEBS) program. GFEBS is an SAP financial system replacing multiple financial and operational legacy systems throughout the Army.

  • Successfully implemented the Master Data Management (MDM) program; establishing policies, procedures and tools for the integration and conversion data from multiple legacy systems. 
  • Primary duties included monitoring and oversight of data management and conversion activities performed by the system integrator, applying technical knowledge to ensure requirements, milestones and deliverables were completed on time and within scope.
  • Activities included acting as a liaison between the client and the system integrator to support all aspects of the business analysis, design, development and implementation of custom development requirements for the SAP solution including Reports, Interfaces, Conversions, Enhancements and Forms (RICEF).
  • COTR activities included providing data management and conversion expertise during contract negotiations and contract specifications and requirements changes between the Army, the system integrator and appropriate stakeholders; participated in bid reviews, contractor’s negotiations, and technical and business discussions with the client and contractors.
  • Implemented special projects such as developing and implementing information technology standards and solutions to challenging areas such as Property, Plant and Equipment (PPE) and Material Master data collection, cleansing and conversion activities.
  • Coordinated and led data collection, cleansing and validation training workshops.
Sep 2003 - Aug 2007

Program Manager

General Services Administration

Managed the Enterprise Data Mart (EDM) program that provided agency staff and FAS associates with an enterprise wide Information Architecture (IA) and Business Intelligence (BI) platform to perform operational and financial reporting and business analytics.

  • Directed and coordinated the administration and operations financial and operational reporting, and the data warehouse.
  • Successfully implemented a complete Business Objects software upgrade; and converted end users from a desktop application to a fully functioning browser based application.
  • Administering project life cycle procedures including concept development, strategic and capital planning, project planning, systems analysis, infrastructure design, development, integration and security testing, implementation, operation and maintenance, and program disposition for a variety of projects.
  • Developed project plans, tasks and schedules to manage resources to meet milestones and accomplish project objectives.
  • Established solid, collaborative working relationships with customers and project managers; ensuring the success of new program development and maintenance.
  • Performed duties as COTR overseeing contractor support for universe and report development, website development, database administration, and content maintenance, as well as monitoring milestones and reviewing and accepting project deliverables to insure contractors met contractual agreements.

Education

Education

Certifications

Certifications

Master Data Management

SAP

Business Objects

SAP

Masters Certificate in Project Management

George Washington University

Contracting Officer Technical Representative (COTR)

Management Concepts
2014

Project Management Professional

Project Management Institute
2011

Contracting Officer Technical Representative (COTR)

Federal Acquisition Institute

Top Secret

General Services Administration