Jessica Lei V. Caravana

Recruitment Supervisor

Work History

Work History
Jul 2010 - Present

Recruitment Supervisor

NCH Philippines Inc.

Recruitment and Training:

  • Heads the Recruitment and Sourcing of Service Business, Sales and Marketing and Operations
  • Directly reporting to the Country Manager
  • Does weekly, monthly, quarterly and yearly Recruitment Statistics and Budget reports
  • Creates Job Description to various positions (from OJT, Rank and File, Casual to Managerial)
  • Maintains headcount and territory zoning of the company
  • Does background checking from various positions
  • Do proposal for different recruitment activities
  • Responsible in generating Letter Offer for Sales and Marketing, Business Service and Operations positions
  • Coordinates/ Assists Technical Seminars to Technical schools
  • Ensures that all applicants and training schedule is closely coordinated with the Hiring and Division Managers
  • Improves and promotes Employee Referral Program
  • Manages and handles Recruiters that does phone screening, email, website, resume search and other recruitment and training roles
  • Creates tarps, posters and other recruiting novelties design
  • Supervises and Administer standardized exam (IQ Test, Situational Inventory and Personality Test)
  • Plan, direct and supervise the work of Recruitment Specialist; develop and coordinate new and improved internal administrative procedures to ensure efficiency in the team’s operations.
  • Supervises and maintains applicant tracking system
  • Ensures compliance in completion of pre-employment requirements
  • Processes training allowance and funds for new hires
  • In-charge of issuance of employment contract and ids of new hires
  • 201 File Administration
  • Scouting/ Organizing of PESO, School and Mall Job fairs nationwide
  • In-charge of scouting Head hunters or Recruitment Partners of the organization.
  • Coordinate and scout for Company’s clinic for the pre employment of new employees
  • Responsible in Hotels ocular for trainees’ lodging accommodation
Nov 2011 - Present

Interviewer/ Counselor (Part Time)

De La Salle - College of St. Benilde
  • Conducts /facilitates individual counseling and interviews for graduating students
Jan 2006 - Jul 2010

Senior Recruitment Specialist

SPI Global CRM (former ePLDT Ventus Inc.)
  • Facilitates exam for new hires (Written, Listening, Reading and Speaking Exams)
  • Conducts phone, initial and final interview for applicants for whole Domestic accounts.
  • Does Call Simulation for applicants
  • Prepares Job Offers and performed HR Orientation for newly hired employees
  • Generates resume responses to candidates
  • Maintains applicant tracking records
  • Maintains the pre-employment checklist database
  • Ensures compliance in completion of pre-employment requirements and submits a monthly report
  • Responsible in generating Promotion Contracts/New Hire Contracts
  • In-charge of creating employee numbers for rehires/new hires
  • Maintains new hires/per wave/program tracker
  • Responsible for coordinating with the Account Management team for employees on No Call No Show (NCNS)/fall outs
  • Monitors portal registration (TIN)
  • Supervises contributions and keeps a close coordination with the Compensation and Benefits team for follow-up items
  • Responsible in encoding necessary information in HRPRO for an accurate and timely manner
  • Responsible in supporting the entire team in meeting the hiring targets
Jul 2004 - Jan 2006

HR Specialist

SPI Gobal - CRM (former ePLDT Ventus Inc.)

Recruitment: Screens/Recruits/Places manning requirements of the organization

  • Specializes in Talent Acquisition and Recruitment and Selection
  • Administers English Leveling, Versant, Sales assessment and Technical exams to all applicants.
  • Certified Sales Interviewer
  • Certified Development Dimensions International (DDI) Targeted Selection: Quick Hire Screener
  • Does specific HR related & administrative functions such as process ATM application, BIR TIN application, Philhealth and Philam life application and encoding of new hires to the HR pro system.
  • Orients newly-hired employees and newly-regularized employees
  • Gathers pre-employment and medical requirements of new hires
  • Maintains the pre-employment checklist database
  • Ensures compliance in completion of pre-employment requirements and submits a monthly report
  • In-charge of creating employee numbers for rehires/new hires
  • Responsible in generating Promotion Contracts/New Hire Contracts
  • Processes requisitions for new hires
  • Assembles and distributes new hire packets
  • 201 file administration


  • Directing the Human Resource Assistant (HRA) in monitoring probationary employee
  • Supervises the HRA in processing Personnel Agreement Rate (PAR)
  • Monitors the HRA in processing of rice subsidy and regular ID of regular employees
  • Maintains the master list for Transfers, Promotions and Movements of Regular Employees.

 Employee Relations:

  • Spearheads Employee-related (ER) Programs like Company Summer Outing, Anti-Burn Out Parties, Sports fest, Christmas Party, Halloween Party etc… to build Teamwork.
  • Organizes innovative activities that make people happy to come to work.
  • Monitors procedures and developing proposals for ER.
  • Developing, implementing, and interpreting company employee relations policy and HR policy
  • Monitors compliance of employees on Company Rules and Regulations
  • Helps in regulating of relationships between the organization, staff member, and groups of staff in the company.
  • Conducts exit interview for resigned employees.


Jun 1999 - Apr 2004

Bachelor of Science in Psychology

Far Eastern University-Manila
Jun 1999 - Mar 1995


Pasig Catholic College
Jun 1989 - Mar 1995


Colegio del Buen Consejo



Sales and Marketing

Creating new recruitment strategies of the corporation.

Decision Making

Apply discretion resulting in appropriate and desired resolutions.


Specializing Talent Acquisition and Recruitment and Selection


Customer Service

Ability to understand and empathize with clients concerns and issues, remaining committed to providing quality results.  Positive service attitude.


High degree of comprehension of the issues presented by clients.


Strong communication skills, both verbal and written

Microsoft Office

Word, Powerpoint, Outlook and Excel


Aug 2012 - Aug 2012

Hazzard Communication and Waste Water Seminar

NCH Philippines Inc.
Feb 2012 - Feb 2012

Lock Out/ Tag Out  Seminar

NCH Philippines Inc.
Sep 2008 - Sep 2008

Leadership Skills Training

ePLDT Ventus Inc.
Nov 2009 - Nov 2009

DDI Certification Training

May 2004 - May 2004

English Proficiency Training

ePLDT Ventus Inc - Vocativ

Personal Details

  • Married with two kids, 32 years old, born on the 5th September 1982
  • Good speaking and writing skills, with high interpersonal skills, computer literate, with high frustration tolerance and patience- level; highly assertive and very independent; flexible; possesses good work ethics
  • Well-adept in all facets of Human Resources especially in Recruitment


4th st. Isla Homes 2 and 3 Pinagbuhatan Pasig City 1602

Mobile Numbers

* 09335079553 * 09088944633 *

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