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Work experience

Sep 1999Oct 2013

Travel Agent

TUI FRANCE. Tourism. 1600 Employees. Paris 

Attached to the direction of sales from 1999 to 2013

-Support for managers and sellers in order to sell and manage agencies. Entire branch network. Sales, Portfolio, management customers, litigation. Daily trips to Ile de France network.

Eductours: Mauritius, Reunion Islands, etc..     Turnover 500K€/ year  

- Trainer-  Training of 150 salesmen . Paris

In relation to the salesman position: Implementation and in contact with the director of human resources, training sessions.( duration 10 days) of new salesmen. Training on software, sales technique and culture of the company.

Missions training: Trips to the Nouvelles Frontieres agencies in the overseas Department for training sessions on the updating the internal software of booking Pareo.



Sep 1998Sep 1999

In charge of operations

Nouvelles Frontieres. 1600 Employees. Paris Headquarters

In collaboration with products managers and receptive office based in London:

Telephone and IT support to the integrated sales network, franchise of Nouvelles Frontieres.

Preparation of travel journal, follow-up of files (pending cases, disputes,etc.) Preparation of Eductours

Oct 1994Aug 1998

Travel Agent

Nouvelles Frontieres. 2000. Employees. Suburbs of Paris

Welcoming, sales ( airplane tickets,  packages, cruises, etc.) accounting, customer portfolio management. Turnover 600k€/ year


Oct 2013Jul 2014

Master Consultant in Management

Omnis. Strasbourg
Sep 1990Jul 1992

BTS Action Commercial

Lycée Elisa Lemonnier . Paris

Text Section

Languages:                                                       English: Fluent. 1 year English course at the CCI Strasbourg during my Master


Sales: In agency, Internet. Knowledge of sales( multiple training courses related to the professions

Management: Auxiliary manager for the whole region as part of work as travel agent

Training: training in sales technique for IT support and brochures).                 Choice of allocation okf travel agents in cooperation with the human resources department.                               Monitoring travel agents in agencies and telephone set.

Mobility- Adaptability: travel agent and auxiliary manager in Paris and the Parisian region.                                              Province Travel(Amiens). Trips overseas Department for training. Road Map

Information technology

Word, Excel, Power Point           Amadeus, Pareo