Lisa Shoar

  • Lutherville Timonium US-MD
Lisa Shoar

Summary

Senior Project Manager with extensive experience in successfully planning, directing, tracking, and managing complex software application and web development projects.

Extensive background in managing all phases of planning, design and development process including requirement gathering, scope definition, schedule & budget, design, development, deployment and QA testing.

Proven ability to manage in dynamic, fast-changing environments. Experienced in creating and leading teams from multiple disciplines and creating vision, strategies and plans in midst of rapid growth and change.  Ability to anticipate and avoid typical project roadblocks due to extensive hands-on experience with multiple development platforms, coding and scripting languages. Strong communication and team management skills.

Client Experience

Partial List:

Broadridge Financial Services

U.S. Dept. of Justice

FEMA / U.S. Dept. of Homeland Security

University System of Maryland Foundation (USMF)

U.S. Dept. of Education

NASA

References Available Upon Request

Work History

Work History
Dec 2007 - Present

Senior Project Manager

Mind Over Machines

Responsible for the following facets of the organization's service delivery practice:

Project Management

  • Manage multiple projects/client accounts. Lead a team of writers, user experience (UX) designers, information architects, front-end web developers and software engineers — in the planning, design, construction, maintenance and success measurement of projects
  • Implement agile project methodology for tight feedback loops and efficient scope management
  • Lead planning, design and implementation of enterprise collaboration platforms (wiki, blogging, social networking)
  • Establish and maintain project schedules, scope, cost and budgets
  • Gather and analyze client and end user requirements for both external and internal systems development
  • Create Requirements documentation and Project Plans; maintain all documentation throughout the project lifecycle
  • Serve as subject matter expert (SME) for new business proposals

Client Management

Serve as the company’s face and voice in front of clients, both in proposal stages and during project engagement. Set and manage client expectations via daily interaction via email, phone calls and in-person checkpoint meetings throughout project lifecycle.    Resource Management

  • Allocate resources and manage workload for a team of business analysts, writers, user experience (UX) designers, information architects, front-end web developers and software engineers
  • Coordinate and run cross-functional team meetings; identify milestones, risks and issues and drive them to resolution
  • Coordinate team activities in accordance with the project plan; assemble informal daily stand-ups with project team members and coordinate daily and weekly team tasks
  • Support multiple departments – both internal and external projects – in coordinating user interface design, front-end development and UX consulting services
  • Work with UX, design and engineering teams to identify best practice solutions and innovations
  • Supervise, manage and report to Executive staff on team utilization
2005 - 2007

Project Manager; President & Founder

WebJenius

 Project Manager

  • Led a team of designers, information architects, front-end web developers and software engineers in the planning, design, construction, maintenance and success measurement of projects
  • Established and maintained project schedules, scope, cost and budgets
  • Conducted needs analysis to produce project budgets, requirements and deliverables
  • Created Requirements documentation and Project Plans; maintained all documentation throughout the project lifecycle
  • Provided Quality Assurance over the project deliverables

Client Management

  • Served as the company’s face and voice in front of clients, both in proposal stages and during project engagement
  • Set and manage client expectations via daily interaction via email, phone calls and in-person checkpoint meetings throughout project lifecycle
2001 - 2005

Lead Developer & Project Manager

REI Systems

Lead Developer

  • Responsible for planning and developing underlying software architecture Responsible for oversight and evaluation of work performed by other software engineers and teams
  • Acted as a mentor  for new and lower-level software developers and programmers, as well as for all the members of development teams
  • Served as an interface between programming teams and management; responsible for ensuring software projects come in on time and under budgetServed as technical adviser to management providing programming perspective on requirements

Project Manager

  • Responsible for oversight of communications, messaging, technology implementation and multi-team management (12 teams) for 12 NASA SBIR/STTR websites
  • Coordinated project tasks for 12 teams of team of business analysts, writers, user experience (UX) designers, information architects, front-end web developers and software engineers responsible for each of the NASA SBIR websites
  • Coordinated and ran monthly cross-functional meetings for remote teams across the country; identify milestones, risks and issues and drive them to resolution; follow up briefings with each team
  • Responsible for project management of NASA SBIR/STTR HQ Grant Management Process web-based applications
  • Demonstrated a strong knowledge of the latest Internet tools, applications, and procedures that benefited the program
1997 - 2001

Lead VOIP Administrator

Startech Global Communications
  • Responsible for installation, maintenance of Clarent VOIP equipment.Defined, planned, installed and configured SQL Server in an Enterprise environment
  • Took VOIP from Research Center to Live Call Center; managed VOIP services and personnel for Call Center; direct involvement in and responsibility for transitioning of VOIP equipment and planning/building the Call Center from ground up
  • Managed 500+ users and performed necessary monitoring, troubleshooting, backup and restore of databases
  • Provided VOIP Network support for company and affiliate partners

Education

Education
1989 - 1991

Associate of Arts (AA)

Montgomery College

Certifications

Certifications
1997 - Present

Microsoft Certified Professional

Microsoft Corporation
1997

MCSE Training

Microsoft Corporation / Computer Analytics, Inc.