Post Graduate Diploma in Business (First Class honours) BA in Human Resource Management (First Class honours)

Enthusiastic, confident and credible HR professional with online, financial services and media sector experience. Currently on contract with eircom Ireland.Ensures cost effective recruitment of talented people who add value and increase organisational performance. Owns and manages full recruitment life cycle.  Coached managers in interview techniques, advised on policies and procedures and employment legislation. Confident communicator, who builds rapport easily and enjoys working in a collaborative environment.

Earned first class honours in a BA in Human Resource Management and Post Grad in Business.  Strong knowledge of employment issues, processes, procedures and legislation.  Enjoys continuous development and has undertaken a number of internal and external courses to enhance skills and knowledge.

Leadership Assessments

Personal Leadership Assessments - psychological assessments for temperament and behaviours

Myers-Briggs Type Indicator

ENFP - Catalyst for change, encourages team to work together. Lead with energy and enthusiasm.  Work to include and support people, actively solicits and recognises others contributions. Ability to inspire and motivate others.

Bar-On Emotional Quotient Inventory

Realistic, assertive with optimistic outlook. Socially adept, good ability to interact and relate well to people. Calm disposition, enhanced ability to cope with stress actively and effectively.  Open-minded to differing opinions.  Prospers in dynamic environments and changeable circumstances. 

Work History

Work History
Jun 2011 - Present

Talent Acquisition Business Partner

eircom | meteor

eircom | meteor is Ireland's largest provider of fixed line services in Ireland, while Meteor is the 3rd biggest mobile operator in the country.

  • Partner with Hiring Managers to identify hiring needs and devise resourcing strategy to meet workforce plan goals
  • Proactively implement innovative sourcing strategies to help augment talent acquisition efforts
  • Collaborate with wider HR team and various business leads to implement talent acquisition programmes including employer branding and employee referral programm
  • Conduct competency interviewing, salary benchmarking, contract negotiation, offer document generation and post offer management

Projects & Achievements

Initiated and implemented process improvements to ensure a more positive candidate experience and

improve employer brand.  Leading project to improve eircom’s careers site and implementing change

to reflect best practice.  Currently re-launching the employee referrals programme

Jun 2010 - May 2011

EMEA Recruiter


Facebook is the world's largest social networking site.  As an EMEA recruiter was responsible for hiring for roles in offices located in Dublin, Stockholm, Hamburg, Paris and London.

  • Manage full cycle recruiting process for technical and non-technical candidates ensuring a smooth and positive candidate experience
  • Work with recruiting team members (Recruiters, Sourcers, and Coordinators) to develop, implement, and execute hiring strategy for 25 + requisitions
  • Collaborate with client groups to understand their hiring needs and goals
  • Screen resumes and interview qualified candidates
  • Facilitate interview and hiring discussions with interviewers and hiring managers
  • Maintain data reports and performance metrics on a regular basis
  • Drive offer process - including extending offers, closing candidates, and generating offer letters
  • Work with Human Resources team to on-board new hires
  • Act as an internally and externally-facing representative of Facebook and our talent acquisition team

Major Achievements:  Initial 6-month contract, extended based on work performance. Delivered interview skills training to the business and conducted online sourcing workshops for Staffing team.  Mentored and trained 3 recruitment coordinator and 5 recruiters.  Part of project team to standardize hiring process for Account Executives globally.  Q4 Statistics:  100% offers accepted.  Average time to hire 39.8 days.  Onsite to hire ratio 4:1.

Oct 2006 - Feb 2009


Bank of America

Bank of America (previously MBNA) is largest credit card issuer in Ireland and employs c. 750 associates in Carrick-on-Shannon.  

  • Assisted in development and implementation of strategic resource plans
  • Conducted intake sessions with Hiring Managers to better understand hiring requirements
  • Identified and evaluated candidates, managed entire recruitment process including vendor management, sourcing, screening, work permit checks, scheduling, competency interviewing, background checks, salary benchmarking, contract negotiation and post offer management
  • Cultivated positive candidate experience throughout the recruitment process, regardless of the final decision
  • Prepared and presented staffing reports.  Provided regular status updates and  market trend analysis to key stakeholders
  • Ensured accurate and timely information entered into HR systems
  • Courteously responded to ad hoc queries from external and internal clients
  • Professionally represented company at networking events and careers fairs
  • Supported the orientation and integration of new hires
  • Part of project team involved in successful rollout of in-house Applicant Tracking System and On-line Simulation Assessment Centre

Major Achievements:  Promoted twice.  Nominated for World Class Customer Experience Award.  Reduced CV to Hire ratio from 8:1 to 6:1.  Increased offers accepted to 94%.  Achieved 100% Hiring Manager satisfaction rating.

Management Development Programme Participant  Sep 2005 - Oct 2006
  • Developed people and project management skills across several departments
  • Mentored and motivated teams to achieve targets and managed employee performance and disciplinary issues
  • Developed effective communication skills and an ability to adapt presentation style and approach to suit the audience at all levels in the organisation
  • Demonstrated strong organisational and time management skills in delivering individual and group projects within a deadline, results driven environment

Major Achievements:  Selection process based on top 1% of talent across the business in Ireland, UK and Spain operations. Promoted twice.

Senior Collector  Sep 2003 - Sep 2005
  • Negotiated with customers to expedite payment and resolve any issues in accordance with policies and procedures
  • Achieved consistent month-on-month results in a demanding target-driven environment, collecting on average, £25,000stg per day

Major Achievements:  Promoted. Seconded into training role.  Designed, coordinated and facilitated on-site training for Collections Department.  Part of project team tasked with transforming the incentive programme to drive performance and increase productivity. 

Dec 2002 - Jul 2003

HR Co-ordinator

The Herald & Weekly Times

The Herald & Weekly Times Ltd., is the publisher of Australia's largest circulating daily newspaper, the Herald Sun, and is a division of News Corporation.

  • Managed the day-to-day administration, including support to HR Director and Training & Development Director
  • Responsible for employee set up, ensured compliance to systems, processes and procedures including data and file management
  • Coordinated HR meetings and new-hire orientation
  • Efficiently managed candidate experience throughout recruitment process
  • Ensured timely collation, analysis and reporting on HR management information

Major Achievements:  Initially hired for 3 week contract but extended to 6 months based on work performance.  Developed and implemented in-house ATS using MS Access.  Established new application process for work experience students, resulting in a dramatic reduction of workload

Mar 2000 - Aug 2002

Office Manager

Asset Finance Solutions Ltd.


1998 - 1999


Dublin Business School



Social Media - LinkedIn, Facebook, Twitter

Touch Typing

65-70 wpm

Microsoft Office Suite

Microsoft Word, Excel, PowerPoint, Project, SharePoint, Google Docs

Accolades & Awards


2010 - Present

Train the Trainer

FETAC Level 6
2010 - Present

Certified Internet Recruiter