Summary

Hi, I would like to bring to your kind attention that I am a B.Sc. Graduate and had thirteen years of experience in Information Technology. These thirteen years of experience has been devoted in several fields within IT related to Networking LAN, WAN, TOIP, IT Infrastructure (Windows family from Windows NT till Windows 2008) , Servers, Firewalls, NETAPP Filers, Backup, SAP, CITRIX, Lotus Notes, UNIX, LINUX, GSR Applications, and Business Applications. This does not limit my field of experience in other IT related jobs as described in my CV. Besides this I have obtained MCSE, CCNA, SUN Solaris, Linux, and CITRIX Certifications. Mohammed Feroz Khan TOTAL EP QATAR

Work History

Work History
Jan 2006 - Present

Sr Servers and Network Engineer

TOTAL EP QATAR
Systems Administration & User Management. Fine tuning of Operating Systems by closing the bottlenecks of systems and applications. What’s up GOLD,MRTG, Webalizer Monitoring tools used to actively troubleshoot problems related to LAN and WAN Network. Routers and Switches configuration and monitoring Netcache Monitoring of internet usage with advanced reporting methods. Netapp filer configuration with volumes and Quota management. Citrix Administration and user management, Server management, Scripting ETC Trouble shooting Terminal servers and services with advanced tools Advanced level support for Technical solutions to Help Desk Team. Preparation, Updating , Supervision on asset registry Mobility Issues , Remote access service to mobile users Automation of Regular processes by using Visual Basic Controls. Testing of Software's, Utilities, Patches, etc. Implementation of disaster recovery prevention plans. Remote Administration using remote host software's on workstation, which is on Remote sites. Backup Administration and Analysis on data including restore. Messaging Administration. Management Tasks Co-ordination of support team activities between remote sites and central IT Department Preparation, planning and delegation of IT work plan for support team. Preparation, planning and implementation supervision of end user development plans. Documenting, analysing and compilation of fault correction reports with an aim to develop trouble-shooting procedures. Close co-ordination with organisation’s Business Planning group to ensure effective utilisation of company networks. Supervision of hardware installation vendors, co-ordinate and organise their site visits for installing / maintaining network hardware. Maintain an asset register of IT equipment, preparation of service schedules and raising task orders. Co-ordination with application developers for conducting trails on new applications.
Jan 2005 - Dec 2005

IT Systems Administrator

Dolphin Energy LTD
Systems Administration & User Management. Fine tuning of Operating Systems by closing the bottlenecks of systems and applications. Analysis of MS Exchange server and ISA servers. Knowledge of storage systems like SAN and NAS Netcache Monitoring of internet usage with advanced reporting methods. Netapp filer configuration with volumes and Quota management. Administration, Implementation analysis of Web Server [IIS 3.0 & 4.0]. Citrix Administration and user management, Server management, Scripting ETC Trouble shooting Terminal servers and services with advanced tools Technical solutions for Help Desk Problems. Peripheral control and supervision on maintenance contracts Preparation, Updating , Supervision on asset registry Mobility Issues , Remote access service to mobile users Standardising Applications and Utilities for mobile user a Implementation of Help Desk Management System and Inventory based on Quetzal. Customised Installation and Application distribution by using disk imaging. Automation of Regular processes by using Visual Basic Controls. Testing of Software's, Utilities, Patches, etc. Co-ordination with vendors for Hardware installation and Up gradation. Implementation of disaster prevention plans like Virus Protection, etc. Remote Administration using remote host software's on workstation, which is on Remote sites. Backup Administration and Analysis on data including restore. Messaging Administration.
Feb 1998 - Mar 2005

Systems Engineer

Abu-Dhabi
TOTAL is a major international oil and gas company operating in 100 countries throughout the world. TOTAL Abu Dhabi is a subsidiary of TOTAL Petroleum Corporation, Paris and in a mission with Government of United Arab Emirates for exploration and production of Oil & Gas. Now ongoing with a major IT infrastructure change for systems and Applications. My responsibility includes management co-ordination, consultancy to other departments for data processing, application deployment and Systems administration, played a major role in Migration Process and strategy building. It includes: Systems Administration & User Management. Fine tuning of Operating Systems by closing the bottlenecks of systems and applications. Analysis of Data stored in the Network Administration, Implementation analysis of Web Server [IIS 3.0 & 4.0]. Citrix Administration and user management, Server management, Scripting.ETC Trouble shooting Terminal servers and services with advanced tools Technical solutions for Help Desk Problems. Peripheral control and supervision on maintenance contracts Preparation, Updating , Supervision on asset registry Mobility Issues , Remote access service to mobile users Standardising Applications and Utilities for mobile user a Implementation of Help Desk Management System and Inventory based on Quetzal. Customised Installation and Application distribution by using disk imaging. Automation of Regular processes by using Visual Basic Controls. Testing of Software's, Utilities, Patches, etc. Co-ordination with vendors for Hardware installation and Upgradation. Implementation of disaster prevention plans like Virus Protection, etc. Remote Administration using remote host software's on workstation, which is on Remote sites. Backup Administration and Analysis on data including restore. Messaging Administration.
1997 - 2005

System Engineer

Total
1997 - 2005

Systems Engineer

Total abu al bhukhoosh
Jan 1998 - Jan 1999

Hardware Maintenance Staff

International Information Technology Network
As part of IITNET's Hardware team, I was partially responsible for the hardware installation and maintenance of all hardware at the client's premises. Additionally, I have installed network connections and troubleshoot network problems in all locations associated with the client. Some specific duties included: Troubleshot bad and intermittent network connections. Performed routine and preventative maintenance on laser printers, UNIX workstations, PC's, and Macintosh computers. Installed new network and computer hardware.
Feb 1997 - Aug 1998

Computer Network Engineer

Zafar Computers Est
Zafar Computer Est. is a leading Technical Service provider for Government & Major Private Sector in United Arab Emirates and maintaining a professional Systems Consultant team for technical support and solution providing. I was involved in: Supervision of hardware installation vendors, co-ordinate and organise their site visits for installing / maintaining network hardware. Maintain an asset register of IT equipment, preparation of service schedules and raising task orders. Co-ordination with application developers for conducting trails on new applications. Installation, configuration and trouble shooting of Windows 95 / Windows NT workstations / Windows NT servers. Installation and configuration of Modems, Network Adapters, Re-writable CD-ROM's, SCSI Adapters, Scanners, Printers, and various interface adapters.; Installation and configuration of NOVELL network with NDS tree and maintaining raid levels. Daily Maintaining backup and restores structure with backup drives and assigning their person to look after. Implementation, Administration & Maintenance of various software projects and co-ordination with project teams on application development Projects undertaken on behalf of the company. Installation & Maintenance of Network & Data Communication Systems. Network Administration on Novell Servers. Conducting Corporate Training Program's. Preparation, planning and delegation of IT work plan for support team. Preparation, planning and implementation supervision of end user development plans. Documenting, analysing and compilation of fault correction reports with an aim to develop trouble-shooting procedures. Close co-ordination with organisation's Business Planning group to ensure effective utilisation of company networks.
Feb 1996 - Jan 1997

Computer Engineer

AL-SAFA COMPUTERS
Al-Safa Computer Est. is a leading Technical Service provider for Private Sector in United Arab Emirates and local Assembler of PC's and upgrading. Maintaining a professional Systems Consultant team for technical support and solution providing. Assembling of UNICOM PCs and installation of applications. Troubleshooting and maintaining PC with user friendly environment. User friendly environment with network installation. Co-ordination with application developers for conducting trails on new applications. Installation, configuration and trouble shooting of Windows 95 / Windows NT workstations / Windows NT servers. Installation and configuration of Modems, Network Adapters, Re-writable CD-ROM's, SCSI Adapters, Scanners, Printers, and various interface adapters.; Installation and configuration of NOVELL network with NDS tree and maintaining raid levels. Supervision of hardware installation vendors, co-ordinate and organise their site visits for installing / maintaining network hardware. Network Administration on Novell Servers. Conducting Corporate Training Program's. Preparation, planning and delegation of IT work plan for support team. Preparation, planning and implementation supervision of end user development plans. Documenting, analysing and compilation of fault correction reports with an aim to develop trouble-shooting procedures.

Education

Education

S.S.C

Moulana Azad Memorial School
1995 - Present

BSc

Osmania University
1991 - 1994

Bsc

Osmania University
1989 - 1991

Inter

St Anthony Junior College

Portfolio