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Skills

COMPUTER LITERATE
Ability to use the MS OFFICE. And, help to understand the computer system in a work place.
Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Interpersonal Skills
 ability to engage with customers in a professional, friendly, yet efficient manner .
Costumer Service
Able to give a quality and effecient service to enhance the level of customer satisfaction.
Hospitable
Being friendly, generous, and welcoming to guests.

Education

Jun 2006Mar 2010

Bachelor of Science in Hotel Restaurant Tourism Management

Naval State University

HIGHSCHOOL:

Bacoor National High School

Cavite City ,Phillipnes

2002-2006

ELEMENTARY:

Atipolo Elementary School

Naval Biliran,Leyte Philippines

1996-2002

Work experience

Nov 2010May 2011

Team Leader/ Fresh Dept. Junior Supervisor

WALTERMART VENTURES INC.

DUTIES AND RESPONSIBILITIES:

  • Role to help the team to work together and get the best result.
  • Include stock ordering and taking part in special promotions and events.
  • Responsible for managing the team
  • Have a wider duties such as personal or reporting into senior and level management
  • Inventory, monitoring of diser's in refilling and replenishment of display
  • Releasing and Receiving of stocks by using computer system in Receiving area
  • Handling costumers complaints
  • Maintain the cleanliness of selling area
  • Provide the quality service to costumers
Nov 2009Jun 2010

Ticketing and Reservation Officer

ASPOSTOLIS TRAVEL AND TOURS

TRAINING

DUTIES AND RESPONSIBILITIES:

  • Answer calls from costumers, usually regarding fares and destination
  • Provide information on flight schedules and special offers
  • Make reservation trough a computerized reservation system
  • Organized and make a promotion of tours
  • Coordinate to all airlines regarding of booking, reservation, and promotion
Aug 2009Sep 2009

TICKETING OFFICER

Dreamsky Travel and Tours

TRAINING

DUTIES AND RESPONSIBILITIES:

  • Documentation
  • Airline Booking using Abacus System
  • Telemarketing
  • Customer Sevice
May 2009Jul 2009

Room Attendant and Food and Beverages Trainee

Charter House

TRAINING

DUTIES AND RESPONSIBILITIES:

ROOM ATTENDANT

  • Daily Cleaning
  • Preparation
  • Replenishing
  • Room Inventory
  • Customer Service
Apr 2008Jun 2008

Waitress and Room Attendant

TAMBULI BEACH CLUB

Duties and Responsibilities:

  • Set table cutleries and condiments before the start of meals
  • Seat the guests when they arrive, take their orders, serve food and beverages
  • Familiarize with the menu and recommend dishes, drinks and wines when taking orders
  • Talk about the menu to the patrons and answer all questions about the menu items 
  • Clear cutlery and replace table settings when guest leave

Interest

  • Learning new things
  • Developing skills
  • To travel in different places
  • Browsing or surfing Internet

Objective

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Summary

PERSONAL DATA

AGE:21 YRS OLD

BIRTHDAY:NOVEMBER 06, 1989

STATUS:SINGLE

RELIGION: CATHOLIC

CITIZENSHIP: FILIPINO

FATHER:  BONIFACIO VERO

MOTHER: GEMA NEDUELAN                                               

References

MARRIECRIS GARCIA

AURORA ANTONIO

RYAN CAYABYAB