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Work experience

Jun 2011Oct 2012

Director of IT - North & South America

Sony / ATV Music Publishing

Sony/ATV Music Publishing became the largest publishing company in the world after purchase of EMI Music Publishing.

  • Oversee IT staff and operations in Nashville, Miami, LA, Canada, Mexico and South America.
  • Oversee operations of the Nashville Data center server architecture, IT projects, supervise desktop support team, and network maintenance.

Saved over $250,000/year renegotiating contracts and another $200,000/year by streamlining and improving processes, infrastructure, and systems.

Projects includes:

  • Complete Data Center and Network infrastructure upgrade in 3 buildings at Nashville locations (Switches, Routers/Core, Racks, Servers, complete rewire, etc...) This includes evaluating, negotiating pricing, and choosing the best hardware and vendors.
  • Full inventory and integration of EMI network into Sony/ATV's network worldwide post Sony/ATV purchase of EMI. This includes connectivity and integration of 58 offices worldwide, and Data Centers located in NY, London, LA, and Argentina.
  • New hardware deployment (Servers as well as over 100 desktops in Nashville).
  • New wireless infrastructure Nationwide.
  • Document Management replacement and implementation Worldwide.
  • Implementation of security to meet GISS standards and Security Audits.
  • Upgrade JD Edwards system to Microsoft Dynamics Navision and BPC.
  • Implement New Sophos Anti-Virus Solution Worldwide.
  • Implement New Smartphone Policy Security settings Worldwide.
  • Implement SmartPhone MDM software Worldwide.
  • Virtualization of Physical servers.
Jan 2011Jun 2011

IT Network Engineer

Williamson Medical Center

Hired as part of major undertaking to double the size of data center, and upgrade of most servers as well as implementation of EMC NS960, DataDomain, and new backup/security system.

  • Overseeing build out of new Data Center (from construction, to racks, servers, switches, cabling, power, redundancy, etc...)
  • Overseeing purchase and implementation of new servers and network infrastructure.
  • Virtualization of physical servers to VMWare.
  • Upgrade of all major medical systems (Meditech 6.0, Backup, redundancy, Imaging, Electronic Health

Records, Electronic Document Management, etc...)

  • Setup of uniform Analysis and reporting procedures.
  • Maintenance of servers, routers, switches, and firewalls.
  • Storage included EMC NS-960, multiple Centera 240's, Tape, and WORM devices.

In charge of the following:

  • Backups of every server (over 200 servers).
  • Anti-Virus deployment and update.
  • Development of new SharePoint website.
  • Web filtering setup and monitoring.
  • Writing IT Department Policies.
  • Hospital Technology Overview.
May 2009Jan 2011

Solutions Engineer – EDM/EMR/EHR/MPS Specialist

XMC - Xerox
  • Added over 1 million in revenue in one year.
  • Setup and Creation of Electronic Document Management (EDM) and Managed Print Services (MPS) department.
  • Oversee sales team as pre and post-sales tech support.
  •  Work with AE’s to find correct product set for potential customers.
  • In charge of walkthroughs at customer’s location, recommendations, demo, as well as implementation and installation of all EDM/EHR/EMR and MPS systems. Includes integration with current billing and scheduling software, such as Medisoft.
  • Writing detailed descriptions and analysis of user needs, business impacts and systems functionality for software development life cycle.
  • Create presentations and proposals to present to customers (from Head of IT to C Level executives). Business size proposed to ranged from medium size to fortune 500 companies.
  • Help customers with network issues between Copiers, scanners and EDM/EHR/EMR systems.
  • Analyze customer’s network, scanning, and printing using discovery software and walkthroughs to help them find the best solution possible.
  • Most companies I sell and propose to are hospitals including companies who own multiple hospitals, Medical Clinics, Doctors offices, small to large manufacturers, Universities and Colleges, Law firms, and World Wide Corporations.
Jun 2008May 2009

Document / Print Management Consultant

RJ Young Company
  • Sales team I oversaw sold more Document Management solutions in 8 months than they did in past 2 years combined.
  • Oversee sales team as pre-sales tech support focusing on Document Management, and Print Management.
  • Increase revenue by studying AE's module to help them find which client would be best fitted for which product.
  • Increase productivity and customer penetration by identifying possible business from AE’s module by industry.
  • Go with sales rep to customer's locations.
  • Setup business plans and goals to help AE's be more successful, and ensuring that they are meeting objectives.
  • Informational presentation to AE's and customers about specific product line.
  • Train sales team in Document Management, IT services and implementation of sales development programs.
  • Train new hires on Products and services.
  • Provide marketplace feedback to product managers to determine if company carries correct product set.
  • Member of team in charge of roll out of new products.
  • Help develop Print Management program, including compensation, software used, roll out to Reps, Marketing, Printfleet Management, determining true print cost, examining workflows to determine most efficient methods to accomplish goals.
  • Research new vendors to find the best products and best pricing in order to maximize product reliability and increase margins for RJ Young.
Mar 2004Jun 2008


US DataVault
  • Company grew over 300% under my leadership.
  • Manage IT and Sales Department, which included their sales funnel, hiring, and firing.
  • Accomplish management information services, human resource objectives by selecting, assigning, counseling, and disciplining employees; communicating job expectations; planning and reviewing compensation actions; enforcing policies and procedures.
  • Grow agent Channel – Signed up over 1,000 agents and sub-agents, including TigerDirect and PC Mall.
  • Implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; implementing change.
  • Set prices for all services based on current costs, market rates, competition, and targeted percentage of profit, adjusted over 14 data centers, all with different costs to operate.
  • Researching which product sets company need to provide to stay on the cutting edge and fill current customer's needs
  • Developing partnership with vendors, and/or negotiating best prices.
Oct 2000Feb 2004

Business Internet Manager

BellSouth / AT&T
  • Number 1 team in TN/KY Center in January, May, October, and November 2003.
  • Managed sales team which handles the entire state of KY by training them in E-Business Products and IT Networks.
  • Helped them during sales calls to identify and close business.
  • Member of team in charge of development and roll out of new MPLS product set and Long Distance.
  • Prepared presentations, and went to various meetings across the BellSouth 9 State Region, such as Chamber of Commerce, Regional IT seminars and/or Technology Counsels, to present in front of small to large number of people various BellSouth services, and how BellSouth can help their business grow through using our products and services.
  • Hunted new business. Identified possible business from AE’s module by industry. Did premise visits to customer’s location to look at their network and telecom infrastructure, and help them find the best solution for their business.
  • Products ranged from internet DSL to T1's, T3's, OC3's, Firewall, routers, Co-Location, Frame Relays, MPLS, Phone systems, etc.


Aug 1986Mar 1989

Elmhurst College


Sophos Enterprise Web Filtering
Sophos Enterprise Anti Virus
EMC Networker Backup
Microsoft Exchange Server
Active Directory
Basic understanding. Currently learning.
Windows XP - Vista - 7
Installation, networking, and customization.
Microsoft Office Suite
Very proficient in Word, Excel (including pivot tables), PowerPoint, Outlook
Windows Server 2003 - 2008
Installation, Active Directory, Exchange, IIS.

Additional Info

I have studied Martial Arts for 15 years. I am well very dedicated to any job I am involved in. I give 110% of myself and am not afraid of hard work. I like being busy and constructive. I love learning new things and am willing to learn and acquire any skills I currently do not know needed for a new job and throughout my career.

Salary Requirement

$125,000/year plus bonuses

EMR Demo


  • Managing IT Departments and Infrastructures
  • Designing and maintaining IT networks (especially in data centers & Healthcare environments)
  • Operations & Project Management
  • EHR / EMR / EDM
  • IT or Pre/Post Sales Engineer
  • Training
  • Researching which products company need to provide to best fulfill current/future needs
  • Developing partnership with vendors, and/or negotiating best prices
  • Setting prices for products and services, based on ROI & costs
  • All aspects of Marketing


My primary focus is to oversee all IT operations of a company, from managing IT departments and sales teams, to product development, pre and post sales engineering, ROI justifications, developing forecasts, budgeting, recruiting, hiring, firing and marketing.My greatest strength is project management and cutting expenses by finding wasteful spending by streamlining processes to increase efficiency and productivity.

I am bi-lingual - English, and French.









Adrian Simpson

During his time at Sony Music Publishing, Khena was responsible for oversee all IT operations and managing IT departments in multiple locations in United States and overseas. The position required him to do product development, Infrastructure design and security, ROI justifications, developing forecasts, budgeting, recruiting, hiring and firing. Success in this position depended upon strong communication and interpersonal skills which Khena demonstrated well. I am happy to act as a reference for Khena Kara and can speak to his managerial skills, customer service skills, work ethic, IT literacy, and professionalism. Please feel free to contact me should you require further information.

October 22, 2012

Bill Starke

Khena was a direct employee of mine working as a Director of IT.

Khena oversaw our Nashville Data Center operations and as well as infrastructure for Latin America and Canada.

In addition to his day to day infrastructure responsibilities, Khena was put in charge of implementing several systems

for our company including Smartsearch and Boxtones.

He oversaw the complete rebuilding of the Nashville Network and the MPLS upgrade of several of our locations.

Khena was always positive, organized and prepared.He worked very well with vendors on pricing and always managed to get better than expected rates.Recently our company had to merge operations with another larger company and Khena was integral in keeping his staff on top of the grueling day to day integration and working with new staff.

I would recommend Khena for a position similar to the one I've just described.

October 26, 2012

Mike Quillin

Khena was a great partner at Sony. He demonstrated a clear vision for his business unit, was assertive in accomplishing his strategic goals and yet was well respected by his peers and business partners.

October 22, 2012

Teddy Hannah

“I have had the pleasure of working with Ken Kara for the past several months working in the same Organization.

Deadline oriented person. Independent and customer focused strategist.

He is an innovative perfectionist always ready to put all his energy and stamina to get the job done. Has an in-depth understanding of modern IT technologies. Has a lot of deep technical background"

June 9, 2011

Sam Shallenberger

“Ken combines intelligence, experience and a great personality to help people understand complex concepts in simple terms. He has been particularly successful working with our sales reps to add an understanding of print management and document lifecycle to their solutions quivers, and with customers producing value through the integration of process, software and hardware.”

March 1, 2009

Skipp Whipple

“Ken took over the KY team for Bellsouth and did very well with them. In that market there were many issues that he worked thru and really helped the team.”

March 23, 2009

Stephen Young

“I have worked with Ken for a number of years and have been greatly impressed with the many qualities he exemplifies. Ken possesses a unique combination of technical knowledge and business acumen that benefits both his customers and his employer alike. I have personally seen several examples where Ken has applied these strong attributes and as a result has been the key difference in the success of a project. I value tremendously the expertise Ken brings to his work and his hands on style of project management. I would not hesitate to recommend Ken to anyone looking to add a strong asset to their organization.”

December 13, 2010

Kelly Stenberg

“Ken is very knowledgeable in the industry. He provides excellent customer service to his customers and provides the right solutions for their applications.”

March 11, 2010

Eric Imler

“Ken is a very determined and professional individual. It was a pleasure working with him at RJ Young Co. He is very knowledgeable in a variety of technologies and was great asset to our team. He helped take a territory with little to no activity and helped turn it into a flurry of software/ hardware sales and solutions. He is great with customers and with his team mates as well. I would recommend him to anyone that wants a true professional and valuable asset.”

August 18, 2009

Lee Rummage

“I hired Ken as an Image Management Consultant in June of 2008. His grasp of technical sales and support produced nearly immediate results for the sales team that he was assigned to work with. I have been most impressed with his willingness to put in whatever time it takes to be successful. Great work ethic, great attitude!”

March 10, 2009

Marc Shaffer

“Ken’s dedication has been second to none. He's always ready to go the extra mile, and do whatever it takes to get the job done. His negotiating skills as well as his ability to figure out what was best for the company are excellent. Whether it was calculating ROI, leading software development, running the sales team or IT departments, teaching partners about our products, or finding out how best to compete in the market place, Ken always gives 110%. He has helped us become more solid and successful. He's a great asset to whatever company he works for.”

March 1, 2009

Russell Blake

It's a pleasure to work with such a focused, balanced IT professional when he was at Sony. A person who's technically talented, honest, truthful and demonstrates the best in his profession.

October 22, 2012