Technical Support Representative
Desktop Technical Support Representative
Troubleshoot technical issues with ADSL and wireless connections. Optik TV technical support.
IT Systems Administrator Assistant
Canadian Safe Step Tubs Corp.
Assist employees with PC inquiries
Troubleshoot hardware, software, and network issues
Successful implementation of research-based projects
Bilingual Customer Service Representative
LGM Financial Services Inc.
Microwave oven technical support
Android tablets technical support
Toshiba laptop warranty inquiries
Bilingual Technical Support Representative
NCO Surrey Call Centre
Technical support for WebTV and MSNTV2 set top units
Technical support for Internet-related connectivity issues
Technical support for web site and e-mail issues
Computrol Security Systems Ltd.
Soldered power supply electronic components
Soldered circuit boards used in the assembly of gasoline pumps
Soldered cable connectors
Microcomputer Applications in Business
Training in Microsoft microcomputer office applications used in business
CompTIA A+ Certified Professional
Cambridge College of Technology
Training in computer hardware
Training in operating systems
Bachelor of Arts
Major in English Literature
Minor in Spanish Literature
Bilingual Customer Service
I worked many years as a bilingual customer service representative.
I worked fourteen years as a bilingual technical support representative.
General Insurance Essentials, Parts 1 and 2, Level 1 Licensing Examination
Insurance Institute of BC
Completion of General Insurance Level 1
Will Ryan MSN TV Quality Control Manager
NCO Surrey Call Centre Phone: 604-953-2837 Email:
Christina Leung Human Resources Manager
LGM Financial Services Inc. Phone: 604-676-8530 Email:
Mack Rubio IT Systems Administrator
Canadian Safe Step Tubs Corp. Phone: 604-454-0117 Email: