Valerie Herndon

Valerie Herndon

Work History

Work History
Jan 2014 - Present

Principle Consultant

  • Consults with customers to ensure produced training meets current needs to support customer and NTT DATA metrics.
  • Participates in cross-functional meetings to support proper allocation of equipment, curriculum and training needs.
  • Assists leadership in establishing team priorities and setting operational goals for group.
  • Responsible for the delivery of technical training courses to external customers.
  • Interacts with customer and functional organizations to identify content needs of courses.
  • Delivers e-learning, web-based and classroom curriculum.
  • Delivers course materials within a strict yet ever changing timeline set by the business units.
  • Delivers technical training curriculum to customers through a combination of lecture and hands-on lab exercises.
  • Executes best practices for ensuring excellence in instructor training and performance.
  • Mentors less experienced team members in revising and maintaining curriculums employing cognitive hierarchical and technical decision making strategies for classroom and online materials.
  • Apply adult education principals and theory.
  • Possess strong class presentation, facilitation, and management skills.
Sep 2005 - Present

IT/E-6 Instructor/Training Facilitator

US Navy Reserves
  • Facilitator and Train-the-Trainer for Center for Personal and Professional Development, Northeast Region. 
  • Develop facilitators by creating solid foundational teaching skills and inspiring the confidence to deliver world-class training to the fleet.
  • Facilitate first-line supervisors with the skills and knowledge to be positive role models in the prevention of alcohol and drug abuse.
  • Facilitate personal development course targeted towards 18-25 year old Sailors to provide the necessary strategies and skills to prevent making at-risk decisions through awareness of their current behavior.
  • Equips Sailors to think critically, act responsibly, and lead proactively to meet ever changing global challenge as maritime professionals.
  • Provide formal assessments on instructors’ performance effectiveness and improvement. 
  • Implement Navy policies and strategies through facilitated courses.
Jan 2013 - Dec 2013

Instructional Systems Specialist

DHA Inc.
  • Conduct Training Needs Analysis for FBI Academy to determine training gaps, requirements and training strategies that address the need.
  • Research existing training materials, schedule meetings with FBI Subject Matter Experts (SMEs) to determine available content.
  • Review/determine performance gaps or weaknesses based upon organization goals and FBI policies, guidelines and values.
  • Apply adult learning methods and theories based upon learning task and audience.
  • Analyze competency models and recommend training as needed for objective application, to include various asynchronous and synchronous delivery modes (Blackboard using Lectora authoring tool).
  • Review/write Terminal Learning Objectives, Enabling Learning Objectives, and training assessments.
  • •Upon approval of Analysis Summary Worksheet, produce a design plan based on compilation of data from points of contact, SMEs, instructors, and various support elements.
  • Upon approval of the Design Plan, develop the plan of instruction and associated training materials based on compilation of data from points of contact, SMEs, instructors, and various support elements.
  • Plan, schedule and coordinate kick-off and other project meetings with SMEs, stakeholders and government and contractor ISD personnel.
  • Utilize effective relationship and constructive processes to de-conflict resources and resolve issues.
  • Collaborate effectively with senior leadership, SMEs, media developers and other stakeholders to ensure all requirements are captured, documented and communicated across all levels and to produce the most effective learning products.
  • Facilitate pilot testing and revise and improve based upon learner and SME/stakeholder comments.
  • Follow FLETA, SCORM, and other applicable standards as required.
  • Meet Project Management timelines for design and development of courses.
Oct 2010 - Dec 2012

Instructional Designer/Project Management

Valerie Herndon - Contractor

Instructional Design Expert-4+ years of experience

  • Apply current research and theory to instructional design projects.
  • Implement a professional development program to address faculty experience and skill gaps.
  • Communicate and collaborate effectively with peers in a design project.
  • Evaluate and asses instruction and its impact on learning.
  • Developed and designed four courses utilizing ADDIE and Gagne’s Nine Events of Instruction with focus on Behavior, Constructivism, Developmental, and Experiential learning theories.
  • Developed a Handbook of Instructional Design Theories and Models.
  • Proficient in Windows 2010, 7, XP, Vista, Microsoft 2003.

Program/Project Management Expert-3+ years of experience

  • Apply business and coaching skills to managing instructional design projects.
  • Problem solver and strategical thinker that results in meeting deadlines of multiple tasks.
  • Led and managed a team of 5 people for developing and designing an e-Learning course called Business Communications in the Real World.
  • Coordinated with team members to check the project status and deal with issues regarding project completion.
  • Conducted clients’ communication sessions to evaluate client needs and ensure timely project delivery.
  • Coordinated and a liaison between Senior Management and team members for tracking Conflict, Risk Management, and Performance Reports.
  • Meet Project Management timelines for design and development of courses.
  • Possess strong Project Management skills managing complex, multi-faceted projects resulting in measurable successes and program growth.
Mar 2008 - Oct 2010

Instructional Developer/Authoring Specialist

L-3 Communications/D.P. Associates

  • Consulted various team members and customers on constructivist learning theories.
  • Implemented instructional design theories using the ADDIE model.
  • Redesigned an instructor-led course into a hybrid computer-based training course using scenario-based learning.
  • Designed courseware training materials for revised CBT.
  • Assessed student mastery of skills and competencies as determined by course outcomes.
  • Collaborated with Subject Matter Experts and Instructional Systems Developers to produce Interactive Courseware (ICW) and Computer Aided Instruction (CAI).
  • Tested ICW/CAI software for functionality.
  • Evaluated lesson plans, proofread content and discussion points, checked outline structure and format, reviewed script/storyboard (after graphic development) for format and grammar
  • Verified all instructional design deliverables are complete and accurate.
  • Entered lesson plan data in AIM II database and entered lesson plan content into CoDE (LMS).
Apr 2010 - Aug 2010

FAST Instructor

Central Texas College
  • Delivered and taught 120 hours of hands-on training to 14 Army and Navy soldiers in an individual and group setting in functional academic skills to help prepare them for the AFCT.

  • Assessed soldiers’ performance throughout two 60 class hour sessions.
  • Conducted individual counseling meetings with 14 soldiers.


Jul 2010 - Present

Candidate PhD-Education

Capella University

GPA 4.0

Jan 2007 - Nov 2007

Masters of Education

American InterContinental University

GPA 4.0

Aug 2004 - May 2006

Bachelors of Science

East Carolina University

GPA 3.8

May 1997 - Jul 2003

Associates of Applied Science

Davidson County Community College

GPA 3.6



Project Management



Learning Management Systems




  • Association for Educational  Communication Technology Member since 4/2011
  • E-Learning Guild Member since 2007


Oct 2012 - Present

Master Training Specialist

United States Navy

Top Secret/SCI

US Navy