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  • Computer Skills
    • Proficient working with word processors and spreadsheets.
    • Can easily adapt and learn new software programs.
    • Knowledge of HTML.
    • Basic knowledge of computer hardware and computer networking equipment.
  • Dependable and Flexible
    • Rarely the need to miss work
    • Have successfully worked as an individual or on a team.
    • Years of working in retail interacting with customers and co-workers.
  • Analytical Skills
    • Education in economics has helped improve critical thinking and in analyzing information.
    • Ability to research, organize, and present information in a usable way.
    • Always looking for more efficient ways of doing tasks.

Work experience

Apr 2004Aug 2008

Photo Tech / Customer Service

  • Operate photo services. Develop and insure quality photos.
  • Conduct weekly maintenance on printers and other equipment.
  • Efficiently organize inventory storage room and insure items are in stock.
  • Provide Customer Service. In down times I was always willing to help in other departments such as making returns and exchanges in the guest services department.
Mar 2003Feb 2004


Tennessee State Government

I worked within the department that maintained the Tennessee state network infrastructure. 

  • Made any necessary changes or corrections to billing statements.
  • Used Remedy and other software programs to update customer information. 
  • Created an inventory spreadsheet for all equipment that was currently available.
  • Maintained the inventory spreadsheet as new equipment was purchased and when equipment was put into the infrastructure for use.