Ivan Tomašević

Work experience

Work experience
Apr 2004 - Present

Front Office Manager

Hotel ROMANOV 4 Sveti Stefan

  • Trains, cross –trains, and retrains all front office personnel.

  • Participates in the selection of front office personnel.

  • Schedules the front office staff.

  • Supervises workload during shifts.

  • Evaluates the job performance if each front office employee.

  • Maintains working relationships and communicates with all departments.

  • Maintains master key control.

  • Verifies that accurate room status information is maintained and properly communicated.

Mar 2008 - Present

Front Office Manager

Hotel Azimut 4+  Sveti Stefan

  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.

  • Reviews and completes credit limit report.

  • Works within the allocated budget for the front office.

  • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.

  • Checks cashiers in and out and verifies banks and deposits at the end of each shift.

  • Enforces all cash-handling, check-cashing, and credit policies.

  • Conducts regularly scheduled meetings of front office personnel.

  • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.

  • Upholds the hotel's commitment to hospitality.

  • Prepare performance reports related to front office.

Jan 2012 - Feb 2013

General Manager

Sky View 4 Budva
  • Motivating a large hotel team to deliver service standards
  • Driving a sales and marketing strategy
  • Meeting budgets and exceeding revenue targets
  • Networking at dinners and functions
  • Liaising closely with the sales and revenue team to make sure business is coming in at the right price


Sep 2001 - Apr 2005

Applied computer engineering

Faculty of electrical engineering

(B.App.) in Computer Engineering