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Summary

Accomplished Community Training Specialist experienced in creating a positive environment and building a great group of people to work hard to accomplish goals set for individuals. Solid background in providing outstanding service, building customer relationships and working in the community. Proven success in establishing great connections with customers as well as staff members. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational objectives. Strong team leadership and committed to excellence through producing positive results and customer satisfaction. Self-motivated, punctual and reliable, and passionate about building lasting business partnerships. Bilingual in Spanish and English. Expertise in training and working with the community and restaurant operations.

  

Qualifications

  • Customer Service                  
  • Retail sales & money handling
  • Conflict/Complaint Resolution    
  • Management experience
  • Team building 
  • Publishing & Marketing
  • Organization skills
  • Quality control
  • Computer & paperwork
  • Lifting and handling products

Work experience

2013-07Present

Community Training Specialist

Transition Services Inc.
  • Working and caring for adults with mental and physical disabilities.
  • Organizing and filling out paperwork on paper and paperless documents, such as daily habilatation plans, quarterly reports, incident reports. 
  • Worked in the community with individuals delivering and picking up supplies as well as experience in working with computers and creating a magazine publised by TSI titled Circles Magazine
  • Taking individuals out to Farmer's Markets to sell recycled products produced and manufactured by TSI. Tasks would include setting up a booth, handling money, and interacting with the community on a retail business level.
2010-022013-03

Food handler/Cook/Maintenance

Buger King
  • Provided knowledge on tools, cleaning supplies, sanitation, and food products
  • Washed/cleaned kitchen supplies, fryers, broilers, restroom facilities, dining areas, and outside the facility.
  • Handled front cashier as well as drive-thru providing quality work in a professional and timely manner
  • Handled cuatomer complaints and manager duties such as payroll and emails
  • Stored boxes of supplies and food into storage and cooler facilities when supplies came in every week.
Apr 20082008-04

Gaming Associate/San Genero Festival

Davis Amusements
  • Handled gaming booths for Davis Amusements during the San Genero Festival
  • Helped customers with description on how to play the games and handled the prize merchandise as well.
  • Provided outstanding customer service to increase replay value in games.

Education

20062009-06

High School

Arbor View High School

Skills

Skills/Experience
  • Customer Service                  
  • Retail sales & money handling
  • Conflict/Complaint Resolution    
  • Management experience
  • Team building 
  • Publishing & Marketing
  • Organization skills
  • Quality control
  • Computer & paperwork
  • Lifting and handling products

References

Supervisor at TSI Henderson

Mico Maculon

(702) 576-2591

Close Friend & Co-worker at David Amusements

Maxx Young

(702) 601-9045

  Certifications

  • First Aid-CPR-AED Certified