·Developed and implemented comprehensive daily communication strategies that were presented to upper-level managers and employees.
·Built and maintained successful working relationships with nearly 100 community organizations, public officials and law enforcement agencies.
·Acted as trusted advisor to senior management on messaging and storytelling.
·Communicated daily with public officials and handled confidential/sensitive information.
·Reinforced new company procedures that improved product quality and increased client base among a 1.5-million person customer market, while adhering to new budget constraints.
·Demonstrated ability to provide comprehensive support for executive-level staff; excelled at scheduling and managing meetings, arranging interviews and effectively completing essential tasks.
·Worked successfully with key departments to ensure high quality content and execution that told a story and achieved maximum PR impact.
·Managed logistics of approximately 14 staff members daily; responded in a timely manner to stream of requests.
·Analyzed complex information and generated diverse, coherent material for customers/clients.
·Maintained company identity and promoted company awareness by assisting with content development and maintenance for company website that caters to a diverse audience.
·Managed multiple priorities and projects each day while emphasizing quality and enthusiasm in a constantly changing environment.