Telecom Professional with experience in Customer Service Delivery & Administration. > 4years .
Professional with sales experience--- > 4years
Presently associated with Bharti Airtel Limited, as a Sr. Executive (CSD) – Head CustomerIntelligence.--- >3Yrs .
Dishnet wireless Ltd as Exe. Customer Service ---> 1Yr.
LG Electronics Ltd as Regional Sales Officer ---> 3Yr.Brief Summary
·Analyzing Business from Customer perspective .
·Conceptualizing, deploying & implementing service procedures & measures for maintaining customer delight, loyalty.
·Analyzing the Sales, implementing schemes and incentive programs.
·Dealer, Distributor engagement.
·supervising timely disbursements of sales stock .
·Adherence & timely collection of payments against sales .