During my internship in the Rooms Division Department, I followed my training in the departments of housekeeping , Delighted to serve & Navigator (Concierge).
Housekeeping Department (Supervisor), room inspection,managed and maintain guest list, assuring guest request prior arrival, and additional housekeeping duties.
Delighted to serve department, Assisted guest via telecommunication from both locals and long distance calls to the hotel. with purchasing of rooms services upon request. Make reports of complaints from both guest and employees when necessary
Concierge (Navigator), Provide guest with requested /share information of the hotel,the island ,restaurants, island tours & adventures,and other additional information needed.