Customer Support Rep.
Returned to Eaton as contractor to work for a former manager while employee was out on medical leave. Responsibilities included, but not limited to; preparing proposals, creating Request for Quotations (RFQ), coordinating with Supply Chain and Inventory Management to prioritize and expedite deliveries, updating forecast. Act as the contractual interface between customer and Eaton to resolve issues both internally and externally to achieve customer satisfaction. Coordinate with accounting and shipping to ensure completeness and accuracy of export documentation including export licenses for international customers.