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Summary

  • 5 years experience of Dell project management and development in AMI BIOS.
  • Support the coordination of the activities of multi-disciplinary teams in the achievement of project objectives and outcomes.
  • Participate in removing project barriers  or roadblocks  for approval budgets and schedules.
  • Instantly response to urgent events, identify possible risks to align and escalate all affected members; work closely with customers to determine priority and communicate context to the engineers.
  • Caring, able to communicate and build relationships of trust with all organizational levels; adapt to changing priorities and maintain a positive attitude and enthusiasm. 
  • Fluent speaking and writing in both Mandarin and English.

Work History

Apr 2011Mar 2016

Project Management Specialist

America Megatrends Inc.
  • Responsible for Dell Business Client and Consumer Small & Medium Business Desktop/AIO Project Management.
  • Main BIOS contact window of Dell ODMs such as Foxconn/Pegatron/Wistron/MSI.
  • Elaborating industrial BIOS behavior specifications to achieve OEM/ODM requirements or new feature implementation.
  • Understanding validation process of OSs(Microsoft/Linux), IHV(Intel/AMD) chipsets and 3rd party dcomponents.
  • Negotiating expectations from customers in different conditions, estimating capability to achieve goals with engineering support.
  • Facilitate and coordinate support priorities among all departments, assigning or escalating incidents to teams and individuals based on technical capabilities.
  • Review projects issues and make sure the resource allocation  is reasonable. 
  • Make plan and target millstone in early program initialization phase. Evaluating engineering outputs for performance review from managers.
  • Monitoring issues debugging progress, source code release, SVN control, and shipping schedule.
  • Catalysis among internal/external team relationship for resource arrangement and instant requests.
  • Experienced coordination and communication skill to increase cross-departmental teamwork.

Education

Sep 2008Jan 2011

Master of Science, Department of Psychology

Chung Yuan Christian University

Graduate research in Industrial and Organizational Psychology Laboratory
Proactive Behavior and Job Performance: The Role of Charismatic Leadership and Organizational Resource in Insurance Industry

Sep 2004Jun 2008

Bachelor of Science, Department of Psychology

Soochow University

AREAS OF EXPERTISE

Project planning

Resource management, Process improvement, Project reporting

Change Management

Risk management, Timing Control

Interpersonal and communication skill

Crisis coordination, cross-team alignment

Leadership and Activities

Nov 2012Present

Taipei Interactive English Club http://www.ienglishclub.tw/

Co-founder/Treasurer/General Coordinator
  • Host weekly gathering events and speeches.
  • Hold English event 
  • Arrange Xmas Party annually from 2012 to 2014 and establish such as finalize process, pricing, decoration.
Oct 2010Oct 2014

Alumni Association of Psychology Department, SCU

Director-General
Apr 2008Nov 2012

Taipei Happy English Club

Treasurer
Jun 2007Jun 2008

Leader of Publicity, Graduates’ Union, SCU

Leader of Publicity
  • Dealing with all events for SCU Graduates’ Union 97yrs.
  • Finding suppliers to support departments events
Jun 2007Jun 2008

Counselor’s Office at Nei-Hu Junior High School

Intern
  • Responsible for individual and group counseling.
Sep 2006Apr 2007

Student Association, SCU

Leader of Public Relations