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Summary

Since I was a kid I love travel, getting in contact with new places and cultures and the most important getting in contact with people.

I’ve worn many hats in my career: tester, test lead, pre-sales manager, business analyst and project manager on worldwide projects. As a result I have developed unique ability to manage multi-cultural projects and navigate complex challenges. But experience has taught me that my professional strengths are:

  • Every success is based on team collaboration and communication. People are more engaged if they believe in success of their work. I am a leader not only a manager.
  • Lot of people have big ideas and potential. Execution is what matters, and I do execution and delivery.
  • Understanding means fewer missteps. Missteps cost a fortune (time and money).
  • I run towards fire.
  • Smile is my logo and personality my business card.

One CEO that I get in touch with shared me two of his company motto as professional and personal advices: “If plan A fails, remember there are 25 more letters” and “Create a life which you don’t need a vacation from”. I just love them.

Reach out if you want to talk about technology, business, management, travel destination and great people.

Skills

Presale




Project Management



Project Planning
Project Control



Project Estimation
B&CC Solution


Business Analyst
Requirements Management



Product Management



















































Work History

Jun 2012Present

Technical Project Manager & PMO

MIND CTI

Senior Project Manager on billing project deliveries for major telecom companies (Docomo Pacific, IT&E CNMI)

  • Full lifecycle project management experience including market requirements collection, business analysis, architecture and design review, hardware installation, software installation, software/hardware testing, user acceptance testing and release to production
  • Project integration with 3rd party vendors: payment integration, customer selfcare channels, provisioning and mediation interfaces, printing houses, field and task management
  • Project budget estimation and management
  • Change control, deployment and configuration management.
  • Focal point for the internal communications between all departments and levels for all aspects necessary to ensure successful implementations (involving~ 20-100 persons, depending on the project size)
  • Planning & coordinating activities for all major tasks for the customer (including project stages & scheduling, product breakdown, resource allocation, risk management)
  • Managing customer's expectation
  • Managing crises situations in a multicultural project (Romanian, Israeli, American and Japanese) and advising on political decisions
  • Experience in migration and parallel systems running before production cut-over

Significant experience working in a PMP environment

Jan 2010Present

Customer Solution Expert / Business Analyst

MIND CTI

Close to 7 years' experience providing billing software solutions for 2nd and 3rd tier telecommunication providers.

  • Customer Solution Expert/Business Analyst has two different dimensions: presales stage- provide end to end solution after analyzing requirements from RFP, post-signature stage-prepare System Requirements Specification based on agreed SOW and detailed business flows, for complex billing projects
  • Workshops onsite/remote with the customer, gathering and analyzing requirements, provide solution
  • Successfully handled the business analyst role for large telecommunicationsbilling and customer care projects including worldwide known brands like: Docomo Pacific(part of Docomo NTT group), Moldtelecom(MD)
  • Provide quick and reliable translations of customer's business needs to software specification while keeping low time to market, premium quality, customer satisfaction and not the latest considering end-subscriber customer satisfaction
  • Participated as a senior business analyst in a highly successful initiative of converge multiple billing systems into one, with focus on optimization of flows, improving the business processes and reduce manual data entry for existing implementations
  • Participated as a senior business analyst in providing the end to end solution for new markets/products, design of flows for integrating with third party solution for complex business processes: Click Software(Gartner Magic Quadrant for Field Service Management) & HP Service Manager-from idea, to flow design, to implementation and successful production
Jan 2010Present

Customer Solution Expert / Presales

MIND CTI

Close to 7 years' experience providing billing software solutions for 2nd and 3rd tier telecommunication providers.

  • Provide informal & technical (formal) responses to proposals including: Request for Proposal (RFPs), Request for Information (RFI) and specific Statement of Work (SoW) or any other tender formats, conduct demos, proof of concepts.
  • Billing related conferences presentation, Company Forums Presentation & Support Customer Reference Visit
  • Proven track record of cross-selling and up-selling new and existing clients around the world: Eastern Europe, United States (main land and territories – Guam Pacific, CNMI, Samoa), Canada.
  • Excellent communication and influence skills with senior management across various business units and geographies, experience in working in a multi-national and multi-cultural environment.
Feb 2003Jan 2010

QA Team Lead

MIND CTI

QA Team Leader at (7 years) Coordinated the work of a QA team that varied from 5 to 7 members in the following testing activities: system test, regression test, sanity test, validation testing.

Education

19982003

Barchelor's Degree

Faculty of Automatic Control and Computer Engineering, Iasi

Computer Science and Information Technology

http://www.ace.tuiasi.ro/