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Work experience

Jan 2011Feb 2012

Sales and Support Executive

Axact Inc.
  • Responsible for direct and indirect sales and support to the local and international customer mainly from US, Europe, Asia and Middle East and also maintain the quality standards.
  • Also Lead team as team coordinator, provide training to the new associates and prepare presentations for the customers to generate more revenue and keep track of their performance and report to Manager.
  • Received Gold ambassador Award and 2 times Best performer award on the basis of Good performance.
Jan 2010Dec 2010

Snr. Sales Officer

Tradekey Pvt Ltd. (2nd largest b2b portal in the world.)
  • To provide accurate information to the local and international customer with direct interaction and also via email, chat, and phone call..
  • On the basis of good performance and extra efforts in order to increase revenue I received 4 times appreciation letter from Human resource manager.
Apr 2006Apr 2008

Customer Care Executive

Ufone (Etisalat)
  • To provide customer support to the customer and achieve the daily assigned targets of quality and quantity.
  • Two times agent of the month for best quality.
Nov 2003Feb 2005

Legal Assistant

Sofia Saeed Law & Associates: Legal Assistant to the Advocate Supreme Court of Pakistan
  • Preparation of Suits, Affidavits, Summons, Notices, Petitions etc, to keep and maintain records.
  • Maintain Records.
  • Scheduling.
  • Visa Process.
  • Hotel Arrangements.



Karachi University


Typing 70 WPM
English Language Certification from Domino
CCAT 1 is a professional certification in sales, marketing and customer support.
MS office


I have excellent communication skills and 5 years of experience in three leading multinational companies with excellent track record in customer support , online sales, corporate sales (b2b), marketing, and public relations. Throughout my career I won top sales & customer support awards, and trained other sales & customer support representative's specific sales & customer support techniques to increase their sales.


To obtain a challenging position by adding value through utilizing my superior knowledge, prospecting, selling and customer services abilities.


Chat, TV, Outing, making new friends, watching new places.



English Language

Pak American cultural centre

MS office



Catcos Inc.