Lead - Planning & Assurance
Infosys BPO Ltd
Managing Unit Planning and Assurance Responsibilities for 3 major business units with 5000 resources and 80+ clients. Program Management and Implementation of Yearly Planning Process for the units. Responsibilities include account planning, revenue, budgeting & analysis, risk management for the units with a revenue of ~ 200 Million USD. Primary responsibility to ensure that unit goals meet the organizational quarterly and yearly targets for growth.
- YoY revenue targets of 5% was met and exceeded for the units
- Lead utilization optimization project for the units and improved margins by 2%
- Set up the initial core team and streamlined all planning & assurance processes
- Introduced forecast based manpower planning model for the unit