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Work experience

Jun 2008Jan 2010

Furniture Sales Associate

Big Lots, Inc.

Greeted and engaged customers in a friendly and helpful manner.

Exhibited a positive and amicable attitude.

Demonstrated superior knowledge of available products.

Outlined and implemented effective plans to increase sales.

Stimulated store profits by meeting and often exceeding departmental goals and expectations.

Illustrated and informed the customer of product features and quality.

Provided excellent customer service before, during, and post-sale.

Emphasized the importance of customer interaction, bolstering company reputation.

Processed, tracked, and recorded all sales using POS system.

Advised supervisor of sales trends and effective practices.

Trained entry-level associates in all aspects of high volume sales, consistent with company policies and procedures.

Advertised merchandise in an aesthetic, cogent manner.

Organized and maintained stock room and all merchandise on the sales floor.

Maintained cleanliness of department.

May 2009Sep 2009


Town of Mount Desert, Northeast Harbormaster's Office

Facilitated the smooth operation of this customer-oriented business using excellent personal and telecommunication skills.

Reserved and oversaw utilization of marina-space for commercial and private vessels of almost any size.

Accommodated requests of guests and management with the highest degree of customer-service and professionalism.

Organized and compiled logistical data gathered from customers to ease the transition, and maximize the quality of stay.

Mediated the navigation of incoming and outgoing vessels in a clear and effective manor, utilizing two-way communications.

Enforced town, state, and federal laws and regulations regarding maritime operations.

Secured the harbor from potential threats and acts of disturbance.

Collaborated with team members to efficiently complete tasks.

Maintained the hygiene and structural integrity of the facility.

Constructed and installed modern, dual-use floating dock systems to host more guests.

Regulated and rotated marina inventory and supplies.

May 2006Aug 2006

Conservation Corps Member

China Region Lakes Alliance

Utilizing modern tools, products, and methods completed several watershed restoration projects.

Evaluated and reported water quality.

Collaborated with local and state agencies to complete jobs more efficiently.

Communicated and negotiated with landowners to insure the best customer satisfaction.

Enforced local, state, and federal watershed/water body laws and ordinances.

Educated the public about their impact on the environment.

Informed town government committees about the status of the region’s water bodies.

Assisted local businesses and residents to rebuild property and restore a disrupted ecosystem.

Reestablished several indigenous fish species to the region.


Aug 2004Jun 2008

High School Diploma

Erskine Academy

Attained an accumulative 3.1 GPA.

Competed for three years as a varsity wrestler, medaling at two Class-A Regional State Tournaments, and participating in two Class-A State Tournaments.


Rebecca Hapgood

Paul Durost

Justy Seang



To obtain a temporary sales representative position where I can utilize my prior retail-sales experience, as well as my knowledge of the customer service industry to meet and exceed pre-determined goals and quotas.