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Experienced in problem solving, leadership and communication, customer and employee relations, sales, marketing, purchasing, and sales training.


Snow Skiing, Hiking, Travel, Reading, Cuisine, Movies, Water Sports, Social Events, Music, Auto Racing, and Sports.


To obtain a computer support specialist position that will enable me to use my strong communication and organizational skills, educational background, and ability to work well with people.


Ed Kriegal

Ed was a real pleasure to work for. I was able to learn invaluable customer relation and communication skills from him.

Stan Bennett

I have known Stan Bennett for a long time and have worked for him in different capacities on and off for the past 10 + years.


Letters of Recommendation



CRM Software
CRM Software
Computer Forensics and Data Recovery
Forensic Tool Kit, Pro Discover, Open Source
Oracle SQL
Cisco Networking
Microsoft Windows
XP, VISTA, 7 - Administration, Maintenance, and Repair
Microsoft Office
Word, Access, Excel, Power Point

Work experience

Sep 2009Dec 2009

Intern/System Evaluation Instructor

Free Geek Community Technology Center

System Evaluation at Free Geek involves determining if a computer system should be reused or recycled and the removal of components so they can be inventoried and tested. Successfully taught system evaluation and computer hardware identification to Build Program volunteers. Answered questions from volunteers regarding system evaluation and consistently monitored their progress. Implemented data security procedures as needed. Demonstrated an aptitude for learning detailed, complex tasks and protocols.

Jan 2006Jun 2008

Sales and Leasing Consultant

Vic Alfonso Cadillac, Ron Tonkin Honda, Gladstone Nissan

Professional sales of new and used autos to new, repeat, internet, and referral customers. Excelled in prospecting, follow up, building customer base, time and self management. Demonstrated ability to close own sales and to score perfect on customer satisfaction surveys. Successfully completed sales and product training. Actively used CRM software to maximize sales and manage contact with customers.

Jun 2003Jul 2005

Seafood Department Manager

Zupan’s Markets

Oversee day-to-day operations of the seafood department in an upscale grocery store while utilizing purchasing, merchandising, and sales skils. Monitored inventory and budget while maintaining target sales percentage. Executed employee supervision and training to company's high standards. Maintained excellent customer relations.

Jun 1999Jun 2003

Store Manager

Hillcrest Ski & Sport

Oversee and direct day-to-day activities of retail operation. Successfully implemented hiring, training, motivation, evaluation, and discipline of up to 12 employees. Monitored inventory control and was instrumental in providing buyers with important data for purchasing decisions. Created sales floor schematics for maximum sales. Top sales producer for company in 2000 and 2001.

Sep 1993Jun 1999

Store Manager/Buyer

Ski Chalet

Manage volume sales utilizing planning, merchandising, inventory purchase and control. Oversee and direct day-to-day activities of retail operation. Supervised a staff of up to 10 employees. Conducted and maintained advertising and vendor relations.


CCNA Exploration 1,2,3,4


Oracle 9i : SQL 1Z0-007