To obtain a computer support specialist position that will enable me to use my strong communication and organizational skills, educational background, and ability to work well with people.
Snow Skiing, Hiking, Travel, Reading, Cuisine, Movies, Water Sports, Social Events, Music, Auto Racing, and Sports.
Experienced in problem solving, leadership and communication, customer and employee relations, sales, marketing, purchasing, and sales training.
Jan 2009 - Jun 2010
A.A.S Computer Information Systems
Emphasis in Networking and Operating Systems
Computer Forensics and Data Recovery
Sep 2009 - Dec 2009
Intern/System Evaluation Instructor
System Evaluation at Free Geek involves determining if a computer system should be reused or recycled and the removal of components so they can be inventoried and tested. Successfully taught system evaluation and computer hardware identification to Build Program volunteers. Answered questions from volunteers regarding system evaluation and consistently monitored their progress. Implemented data security procedures as needed. Demonstrated an aptitude for learning detailed, complex tasks and protocols.
Jan 2006 - Jun 2008
Sales and Leasing Consultant
Professional sales of new and used autos to new, repeat, internet, and referral customers. Excelled in prospecting, follow up, building customer base, time and self management. Demonstrated ability to close own sales and to score perfect on customer satisfaction surveys. Successfully completed sales and product training. Actively used CRM software to maximize sales and manage contact with customers.
Jun 2003 - Jul 2005
Seafood Department Manager
Oversee day-to-day operations of the seafood department in an upscale grocery store while utilizing purchasing, merchandising, and sales skils. Monitored inventory and budget while maintaining target sales percentage. Executed employee supervision and training to company's high standards. Maintained excellent customer relations.
Jun 1999 - Jun 2003
Oversee and direct day-to-day activities of retail operation. Successfully implemented hiring, training, motivation, evaluation, and discipline of up to 12 employees. Monitored inventory control and was instrumental in providing buyers with important data for purchasing decisions. Created sales floor schematics for maximum sales. Top sales producer for company in 2000 and 2001.
Sep 1993 - Jun 1999
Manage volume sales utilizing planning, merchandising, inventory purchase and control. Oversee and direct day-to-day activities of retail operation. Supervised a staff of up to 10 employees. Conducted and maintained advertising and vendor relations.