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Work experience

Help Desk

Verizon Wireless
Jan 2007Dec 2008

NOC Technician

Took Helpdesk Calls Handled TI,T3's and outages Troubleshot to demark, and contacted phone company if an outage occured


Jan 2002Jul 2006

Bachelors Degree

Mississippi College


Since 1992, I have been in ministry. I have served as an Evangelist, Conference Speaker, Revival Speaker, Pastor, Teacher, Radio broadcaster of the Revival Time Broadcast, and have taught, trained, discipled, and counseled pastors, leaders and others.
Experience in Information Technology
* Since working at Compaq in 2000, I am able to build, troubleshoot and fix pcs, laptops and servers * Have worked extensively and configures Cisco and Adtran routers and switches * Have supported MS Office 98 through Office 2007 * Able to troubleshoot a variety of software including Citrix, MS Office, Remedy, Sitescope, and other network provisioning and troubleshooting software. * Have experience in troubleshooting nbx, cabling, VOIP and networking topologies * Have experience in troubleshooting blackberries, "BIS, and BES" * Have experience troubleshooting DSL installations
People Skills
* Able to communicate effectively one on one, or with a large or small audience * Able to relate to disimilar ethicnities, races, and cultures * Provided marriage, teenage or general counselling
Leadership and Management
* Retail Management experience * Provided guidance, mentoring, and leadership as a Pastor * Hired, fired, and counselled * Executed schedules and performance appraisals
Help Desk
* Resolved blackberry email, and BIS/BES configurations * Setup DSL modems, routers, MIFI, WIFI * Configured customers to their local switch and local SID * Supported a voracity of issues on PDA's, Smart phones and Touch Screen Devices * Configured broadband cards, WIFI and MIFI on wireless Verizon Wireless Network * Troubleshoot various networking, printer, software and hardware issues  

Experienced and Well Rounded


I am interested in playing chess, visiting the homeless, ministering to those that are less fortunate, and working on becoming the best and effective leader that I can be.


My objective is to achieve success in whatever environment, arena, situation, or position that i may find myself in. I give my best in everything I do, master it and become successful and proficient.


My goal is to acquire experience as an Academic Mentor, than my career objective is to become an Operations Manager in an educational institution.