Internet Marketing & Business Development Specialist

• Internet Marketing • Inbound Marketing  • Organic Search Engine Optimization (SEO) • Local Search Engine Optimization (SEO) • Google Analytics • Social Network Marketing • Video Marketing • Web Development • HTML 5 • CSS3 • JQuery • PHP • Business Process Improvement • Advanced Proficiency Microsoft Office • Goal Attainment and Revenue Growth • Change Management


Jan 2012 - Present


Wake Technical Community College

Curriculum consisted of learning numerous web development languages and techniques.Concepts: • White Space• Analogous vs Complementary vs Triad color schemes, etc.• Website Usability• SEO• Social Media Marketing• Project Management• Mobile Design• Responsive Design• SaaS• Cloud Computing• Basic Intro To Linux• Advanced Windows 7• Basic NetworkingPrograms:• Dreamweaver CS6 • Photoshop CS6 and CC• Flash CS6• Visual Studio 2012CMS/Blogging Platforms• Wordpress• DrupalCoding/Programming Languages• HTML5• CSS3• C+• Javascript• JQuery• ASP.NET• PHP• MySQL

Work History

Work History
Aug 2011 - Present

Principal Owner

That's It! Creative Services
  • Devise and implement comprehensive digital marketing campaigns for clients to maximize ROI
  • Institute Organic and Local SEO campaigns that maximize website traffic
  • Develop Cross-Browser compatible clean-coded Websites and Web properties for clients
  • Design websites that maximize conversion rates through usability, content structure, social engagement, and inbound marketing best practices
  • Qualitative and quantitative analysis of online marketing results through various analytic platforms and reporting functions to develop key decisions on campaign efficacy and increase results
  • Create and consult on Print Design Ads, Logos, Business Cards, and other graphic design pieces to enhance brand image for clients
Aug 2010 - Aug 2011

Retail Sales Manager

US Cellular
  • Drove standards of excellence through coaching, mentoring, and training 9 staff.
  • Supported Store Manager in successfully implementing new initiatives with sustained results.
  • Personally addressed customer complaints upon escalation.
  • Developed quarterly, monthly, weekly, and daily sales plan to leverage team dynamics and exceed sales targets while delivering on brand promise of world class customer service.
Feb 2010 - Aug 2010

Personal Banker 1

Wells Fargo Bank, N.A.

  • Developed relationships with clients with regard to personal finances
  • Financial Needs Analysis with solution- based selling
  • Opened, closed, and serviced all client checking, savings, money market, IRA accounts, etc.
  • Coached and mentored tellers to become Personal Banker 1 and increase Branch sales
Aug 2008 - Jun 2009

Evolution Store Manager

Verizon Wireless
  • Coordinated all aspects of launching new location together with Operations, and Facilities departments.
  • Developed store processes and procedures resulting in most balanced metrics coupled with highest customer satisfaction rating in Charlotte district first 3 months of business.
  • Coached and mentored employees on business development, personal growth and performance management.
Jan 2008 - Aug 2008

Legacy Store Manager

Verizon Wireless
  • Managed 28 sales and support staff to perform all aspects of retail store operation
  • Ensured operational compliance while making “best business decisions” with regard to customer escalations, employee situations, and company policies.
  • Implemented new techniques and procedures that increased productivity and lowered costs.
Jun 2007 - Jan 2008

Assistant Legacy Store Manager

Verizon Wireless

  • Refined Team through training, coaching, and mentoring to increase productivity, maximize effectiveness, and increase customer satisfaction.
  • Personally addressed customer complaints upon escalation.
  • Developed and implemented Sales strategies to exceed goals set forth by Store Manager
May 2006 - Jun 2007

Retail Sales Representative

Verizon Wireless

  • Consistently exceeded goals set forth by Store Manager.
  • Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative sales strategies.
  • Expanded loyal customer base and increased sales volume through personal attention to customers and networking.
  • Utilized consultative selling process resulting in overall #1 Sales Representative for yearly "Key 3" Metric balance in Goldsboro location-2006


Jan 2014 - Present

ClickMinded SEO Qualified Individual

Jan 2014 - Present

SEO User Certified

Jan 2014 - Present

Marketing 101 Completion

U.S. Small Business Administration
Jan 2014 - Present

Advanced SEO Tactics Completion

Jan 2014 - Present

SEO Training Completion

Jan 2014 - Jul 2015

Google Analytics Qualified Individual

Jan 2014 - Jan 2015

Bing Ads Accredited Professional

Jan 2014 - Jan 2015

Inbound Marketing Certified