ING. Dalibor Macik

ING. Dalibor Macik

  • . Praha 4, 140 00

Work experience

Work experience

SMC analyst

T-systems/T-mobile Czech Republic a.s.
May 2014 - Present
  • NOC Incident and Problem Manager for DPDHL at T-Systems/T-mobile
  • Proactive and reactive monitoring and troubleshooting
  • Identify and resolve chronic issues
  • Internal and external escalating
  • Change coordinating

PHP/SQL developer

KNOW HOW solutions s.r.o.
Oct 2011 - May 2014
  • Website development
  • Mobile apps development
  • Internal CMS development
  • Project management



Automatic Control and Informatics

Tomas Bata Univerzity in Zlin
2011 - 2014

Master's degree

Information and Control Technologies

Tomas Bata Univerzity in Zlin
2008 - 2011

Bachelor's degree

technical Skills

Programing languages

PHP, MySQL, C, C++, Java, HTML, CSS, JS


Microsoft Office, Putty, Wireshark

Monitoring Apps

Arbor, CA Spectrum, TSI Webmouse

Ticket Systems

TSI eTTS, DHL GSN, HP Service Desk, HP Service Manager, Clarify,