Information Technology Manager
Chemeketa Community College
Supervise 13 full time employees. Manage two mission-critical groups– (1) Banner/ Luminis Portal/ Oracle Administration Team (OAT) with 5 employees and (2) Helpdesk/ PC Client Support Team with 8 employees. Facilitated conversations for group charters and Lean CAIRO, System dependency charts for both groups, developed follow-up process and prioritization of tasks. 7 years total experience supporting SungardHE Banner Student, Finance, Financial Aid, Human Resources. Published project documents using SHAREPOINT portal. Currently working with student services, web team and Sungard to implement Luminis 4 channels and distributed content management through REVISE CMS, portal single sign-on, Microsoft Live.edu integration with Banner channels, SOPHOS anti-virus , FTC red flag rule, FERPA etc. Worked as a liaison between Information technology and state auditors to enhance security and comply with internal control methods.