Skills

Skills

Quality” Training from (IBM)

Certificate in financial accounting(tally 7.2,9) /fact

Certificate in computing, Ms office, basics

SALES AND MARKETING

SEARCH ENGINE OPTIMIZATION

INTERNET MARKETING

Interest

TRAVELING

INDRANIL BISWAS

Work History

Work History
Nov 2012 - Present

INTERNET MARKETING CONSULTANT

CRAFTAGE INTERNATIONAL

ROLE: Email Marketing, Blog Development& Marketing, Social Media

Marketing, Online Advertising, Online Sales from B2B &B2C Sites.

SKILLS: Internet Marketing

Feb 2012 - Jun 2012

Process executive

Infosys Bpo Ltd

ROLE: Customer retention and Report preparation (MTD)

SKILLS: CUSTOMER SERVICE/CUSTOMER RELATIONSHIP/ CUSTOMER RETENTION

Mar 2008 - Nov 2011

Senior Operation Executive

IBM Global Process Services Pvt Ltd

ROLE: Customer retention and Report preparation (MTD/CADET)

SKILLS: CUSTOMER SERVICE/ CUSTOMER RETENTION/ ADVANCE MS OFFICE

Jun 2007 - Feb 2008

Phone Banking Officer

ICICI Bank Ltd

ROLE: Tele marketing. Work Area: Personal Loan, Insurance.

SKILLS: CUSTOMER RELATIONSHIP /TELE MARKETING

Jan 1999 - May 2007

Sales Officer

Craftage international Pvt Ltd.

ROLE: Retail sales and Institutional sales of jute product.

Attend trade fairs, handicrafts expo, buyers- seller’s meet and exhibition.

SKILLS: RETAIL SALES/CUSTOMER SERVICE/INSTITUTIONAL SALES

Education

Education
Apr 1996 - Aug 1998

BACHELOR OF COMMERCE

UNIVERSITY OF CALCUTTA

Certifications

Certifications

Certificate in financial accounting(tally 7.2,9) /fact

Bharat Sevashram Sangha

Certificate in computing, Ms office, basics

IGNOU