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Skills

Quality” Training from (IBM)
Certificate in financial accounting(tally 7.2,9) /fact
Certificate in computing, Ms office, basics
SALES AND MARKETING
SEARCH ENGINE OPTIMIZATION
INTERNET MARKETING

Interest

TRAVELING

INDRANIL BISWAS

Work experience

Nov 2012Present

INTERNET MARKETING CONSULTANT

CRAFTAGE INTERNATIONAL

ROLE: Email Marketing, Blog Development& Marketing, Social Media

Marketing, Online Advertising, Online Sales from B2B &B2C Sites.

SKILLS: Internet Marketing

Feb 2012Jun 2012

Process executive

Infosys Bpo Ltd

ROLE: Customer retention and Report preparation (MTD)

SKILLS: CUSTOMER SERVICE/CUSTOMER RELATIONSHIP/ CUSTOMER RETENTION

Mar 2008Nov 2011

Senior Operation Executive

IBM Global Process Services Pvt Ltd

ROLE: Customer retention and Report preparation (MTD/CADET)

SKILLS: CUSTOMER SERVICE/ CUSTOMER RETENTION/ ADVANCE MS OFFICE

Jun 2007Feb 2008

Phone Banking Officer

ICICI Bank Ltd

ROLE: Tele marketing. Work Area: Personal Loan, Insurance.

SKILLS: CUSTOMER RELATIONSHIP /TELE MARKETING

Jan 1999May 2007

Sales Officer

Craftage international Pvt Ltd.

ROLE: Retail sales and Institutional sales of jute product.

Attend trade fairs, handicrafts expo, buyers- seller’s meet and exhibition.

SKILLS: RETAIL SALES/CUSTOMER SERVICE/INSTITUTIONAL SALES

Education

Apr 1996Aug 1998

BACHELOR OF COMMERCE

UNIVERSITY OF CALCUTTA

Certifications

Certificate in financial accounting(tally 7.2,9) /fact

Bharat Sevashram Sangha

Certificate in computing, Ms office, basics

IGNOU