Subject Matter Expert
Managing Customer relationship and achieving operational excellence through effective team management.
Believes in taking Initiatives and in being proactive thereby ensuring that increased productivity of the team.
Mentoring * Floor Management
Policy Bazaar.Com Jan 2011 to Till Date…
Key Performance areas:
Assuring the best customer service given to customers with proper follow ups..
Interacted with ULIPS & all Traditional Products amongst others taking product updates, queries and feedbacks.
Responsible for call monitoring.