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Medical Group Management Association

American Health Information Management


Highly expert & energetic Managerial skills which offering more than ten years of multiple-practice management  in fast -paced, varied team environment, clinical professional, with Bachelor's degree in Health Science with concentration in Health Service Management.

Continuous Quality Improvement.... Patient Care & Relations... HR/Staff Training & Supervision...Data & Records Management...Budget Control...Cost Analysis...Billing...Accounts Payable/Receivable...Payroll...HIPAA...Federal/State regulations.

Microsoft Office 2007; Medical Manager/Medisoft/AltaMed/E-Clinical Billing Management Systems

Work experience

Mar 2008Jan 2010

Medical Record Manager


Select, assign and audit diagnostic and procedure codes to patient records for a mental & developmental disabilities clinics & residential. Manage chart completion (ICD-9-CM and CPT coding/abstracting), chart assembly and analysis, patient admission and patient information privacy/security. Work collaboratively with patient account department to ensure accurate billing and resolve claim denials and medical-necessity issues. Review medical documentation and consult with healthcare providers when documentation is inadequate/unclear for coding purposes.

Selected Contributions:

•Maximized reimbursement by ensuring accurate ICD-9-CM and CPT coding and conducting regular quality audits of providers' selected codes compared to chart documentation.

•Ensured records met quality and risk-management requirements by participating in medical record review committee.

•Rapidly mastered Medical Manager and Avatar clinical encoders software for fast, accurate coding and abstracting.

•Provided ongoing training to staff on intricacies of insurance submissions, codes and intake procedures to minimize rejections for referral- or registration-related reasons.

Oct 2002Mar 2008

Practice Manager at Urology Department

Brookdale Hospital Medical Center

In charge of practice of four urologists, 22-person payroll, patient's surgery scheduling and supply inventories for practice providing outpatient urology services.Selected Contributions:• Coordinate multiple office functions that focus on computerized scheduling, electronic billing, reimbursements, collections, account payable/receivable, patient records, data management, and payment plans with a demonstrated knowledge of insurance carriers, medical terminology, and CPT/ICD -9 codes• Educate patients, providing explanations of test results and scheduling surgery; participate in weekly meetings to evaluate patient cases and determine the need for referrals.• Implement Continuous Quality Improvement (CQI) guidelines to measure the performance of business operations, prepare monthly financial reports, and manage internal credentialing verification procedures.• As Human Resources Administrator, oversees staff recruitment, training, supervision, and appraisals; develop job descriptions; and address employee issues with confidentiality.

Jul 2000Oct 2002

Assistant Office Manager

New Medical Group , PC

* Managed the main office, overseeing administrative functions for a busy internal medicine and physical medicine rehabilitation specializing in physical therapy an acupuncture.* Coordinated appointment scheduling and confirmations, and handled accounts  receivable functions.* Processed computerized medical billing for 100 patients /day under private, No Fault, and Worker's Compensation insurance plans.* Followed up with insurance carriers and patients to expedite the recovery of payment obligations.* Handled contracts, monitored inventory, and authorized the purchase of supplies.



Communications Skills (listening, verbal, written)
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Computer/Technical Literacy
Computer-literate performer with extensive software proficiency covering wide variety of applications. ( Medical Office 2007, Mac OS X Snow Leopard, Quick book, Medisoft,Altapoint,ADS, IDXs,Eagle sytems,
Multicultural Sensitivity/Awareness
Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Innovative problem-solver who can generate workable solutions and resolve complaints from patients/staff.
Organizational/Planning Skill
Capability to design, plan, organize, and implement projects and tasks within an allowed time frame. Also involves goal-setting.