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Work experience

Feb 2009Sep 2010

Administrative Assistant / Receptionist

Union of Shop, Distributive and Allied Workers

●Created policy and procedure for online parcel services, streamlining the previous paper system

●Provided stationery, postal and reception services for 23 offices nationwide

●Utilized organizational skills to meet tight deadlines with orders and campaigns

●Fostered strong interpersonal skills due to regular contact with other departments, members and vendors

Oct 2008Feb 2009

Accounts Assistant

International Learning Centre

●Processed invoices and expenses into the relevant ledger and prepared the nominal ledger reports

●Mastered the accounting software Sage Line 50

Jun 2008Oct 2008



●Managed administrative duties for the Key Skills department

●Organized the 2008 Center Standardizing Meeting for all Portfolio Advisers

●Prepared all the information required for the Portfolio Adviser packs and booked the venue and hotel rooms

Jun 2007Sep 2007

Receptionist / Medical Secretary

Manchester Royal Infirmary, NHS

●Answered phone calls, booked appointments and provided a friendly face to welcome patients

●Created confidential medical notes from shorthand and filed them on the hospital computer system Medisec

Oct 2004Jul 2007


Liverpool URNU, The Royal Navy

●Acquired many new skills from several deployments around the British coast

●Participated in a leadership development course at the Britannia Royal Naval College

●Demonstrated organizational, problem solving and communication skills


Jun 2008


University of Liverpool

●Demonstrated a high level of mathematical competence and strong research skills

●Successfully completed advanced courses in Microsoft Word, Excel and PowerPoint

I achieved a 2:1 with honors which, according to the Fulbright Commission, is equivalent to a 3.5 GPA