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Summary

Project Director IT focused on process improvement ,Operations and on-time delivery of all projects. Budgeting and forecasting specialist possessing advanced knowledge of HIMS,ERP,Network and Software Project Management.
Strong technical background enabling efficient management of technical staff and large programs Excellent communicator at all levels and with third party partners, suppliers and offshore businesses Team leadership of IT Projects.
Able to identify tactical opportunities and ensure the delivery of them. Able to build diverse technical teams from Strategy through to Service Management and ensure knowledge transfer.
With more than 100 Certifications(Google,Cisco,Microsoft,Project Management,Six Sigma,CRISC,IT Security) and fifteen years experienced in IT products and Services Management.

https://www.linkedin.com/in/imakhan-1979/

Work experience

Dec 2017Present

Project Director Revamping of Hospitals

Punjab Information Technology Board

Revamping of DHQ & THQ Hospitals (HIMS) in Punjab.

Implementation of HIMS system in South Punjab DHQ hospitals.

Developed and rolled out new policies.

Exceeded company objectives with implementation of HIMS in Punjab Hospitals

Coordinated design meetings and decisions across PITBinternal departments and teams.

Implemented a set of comprehensive tracking processes to monitor implementation of HIMS in Punjab DHQ and THQ s performance.

Directed quality assurance efforts to maximize implementation and minimize 

Hired and trained  Hospital staff.

Trained, coached and mentored staff to ensure smooth adoption of new program.

Spearheaded cross-functional initiative to achieve objective

Strengthened company's business by leading implementation of HIMS

Implemented innovative programs to increase employee loyalty and reduce turnover.

Assessed vendor products and maintained positive vendor relations.

Implemented a set of comprehensive tracking processes to monitor HIMS performance.

Monitored timelines and flagged potential issues to be addressed.

Recommended process and systems improvements such as implementation proceses

Directed planning, budgeting, vendor selection and quality assurance efforts.



Aug 2012Dec 2017

Manager Telecommunication

Liaquat National Hospital & Medical College
  • Made recommendations and developed technical design for new application features.

    Oversaw implementation of application developments.

    Identified and corrected performance issues.

    Built and refined powerful machine learning models that automated decisions, prioritized work and changed the behavior of products in real time.

    Oversaw the daily performance of computer systems.

    Entered commands and observed system function to verify correct operations and detect errors.

    Trained users in the proper use of hardware or software.

    Followed internal procedures for change management, incident management and escalation.

    Escalated unresolved issues to appropriate level.

    Evaluated and conducted technical and functional research and analysis.

    Created and maintained databases, network accounts and programs for specific department needs.

    Ensured proper release and maintenance of all systems.

    Collaborated with other offices and territories to plan and implement new technology.

    Implemented new services into production.

    Applied performance tuning techniques.

    Implemented and administered advanced Microsoft technologies.

    Developed front-end and back-end of web applications.

    Provided after-hours support for applications and project efforts when needed.

    Prepared detailed technical design specifications for programs.

    Presented analysis findings both verbally and in written reports.

    Participated in special projects, external audits, evaluations and process improvements.

Jan 2010Aug 2012

Deputy Manager Telecommunication

Liaquat National Hospital & Medical College

Analyzed departmental documents for appropriate distribution and filing.

Assisted various business groups with document organization and dissemination during acquisitions.

Supported Senior IT Manager with daily operational functions.

Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding.

Researched and updated all required materials needed for Information Technology Department

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Responsible for creative design for prominent IT Projects.

Jan 2009Jan 2010

Deputy Manager IT

Liaquat National Hospital & Medical College

Analyzed departmental documents for appropriate distribution and filing.

Assisted various business groups with document organization and dissemination during acquisitions.

Supported Senior IT Manager with daily operational functions.

Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding.

Researched and updated all required materials needed for Information Technology Department

Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Responsible for creative design for prominent IT Projects.

Jan 2008Nov 2008

Manager IT HOD

SKM Lanka Holdings  Srilanka

Role:

Hired as a IT Project Manager of SKM Lanka Holdings renamed now Sarendib stock brokers Colombo,Srilanka in 2008.

Responsibilities:

Responsible for the day to day IT requirements of the company such as user management, trouble shooting, help and advise. Maintaining desktop applications,local area networks, IT security and telecommunications.
Responsible for Internet Services department operations and management
Coordinate the design/upgrade, implementation, and maintenance all
Reorganize the IT support structure by ensuring the service level agreements
Technical knowledge of computer operations including all monitoring and control tools utilizing the central console and all other software provided to monitor problem situations.
Developed Security Operations procedures
Achievements:

Deployed the Backoffice management,IT trading software, IT Infrastructure (which includes cabling (Voice/Data Both), PABX system, Data Center and Communication links (Voice/Data both) of 2 branches, 1 Back Offices, 1 new head office setups
Deployment of Disaster Recovery System
Staff and Users Training
Deployment of A Trade and Backoffice systems.




Jul 2006Jan 2008

Asssitant Manager IT

Liaquat National Hospital & Medical College
  • Role:

    Assistant Manager IT in 2006-2008.

    Responsibilities:

    Manage the Hardware Installation and Configuration Setup
    Ordered and asset tracked hardware and software
    Management of server software and associated backup routines.
    Maintenance Managing Systems and Network Team for day-to-day Projects
    Good understanding and experience of DAS, SAN, NAS Storage Technologies support I.T. related projects.
    Achievements:

    Designed IT Data Center
    Deployed IT Security Policies

Jan 2003Jul 2006

Consultant IT

UCP Pakistan
  • Role:

    Hired as IT consultant for IT and Telecommunication Projects.

    Responsibilities:

    Development and consultancy of customized end-to end solutions for customers.
    Assigning tasks within the shift team, supervision, escalation procedures, reports to the management and performance management
    Participate in client and prospective client calls with Sales team and perform customer discovery.
    Supervise and provide technical guidance to the team members.
    Achievements:

    Optronics and Allied Telesis switches Deployment
    Multimode and Singlemode Optical Fiber deployment
    Projects Documentations and BOQs.

Skills

Project Management

HMIS

Software Project Managment

DBMS

Nurse Calling System Shreck

Networking

Infrastructure

Servers

PABX

Social Media Marketing

IT Security

Surveillance Control System

QMS

Education