Printing tool Download PDF


·Masters of Business Administration

·Bachelor’s Degree

·Knowledge of construction and maintenance projects

·Experience in the commercial property inspection industry

·Experience managing multiple projects simultaneously

·Strong ability to interact with vendors, employees, and others inside and/or outside the organization

·Proficient in identifying property maintenance requirements

·Comfortable working with multiple priorities, time restraints and deadlines

Work experience

Assistant Client Services Manager/Inspector Manager


Commercial property inspection company, serving over 100 lenders throughout the U.S.

·Managed high volumes of inspection requests from large lending institutions

·Managed and monitored progress of external inspectors and internal team members

·Coached internal team members in process improvements and productivity

·Liaison and point of contact for national lenders

·Reviewed every detail of completed inspections to assure the clients of a quality product

·Billed and prepared client invoices for completed inspections on a daily basis


·Managed the assigning of HUD, Fannie Mae, Freddie Mac and CMSA inspections to a nationwide base of inspectors

·Quality checked all inspection reports upon inspector completion

·Recruited inspectors to fulfill inspection requests in remote areas

Feb 2009Present

Buyer/Purchasing Card Program Coordinator

Intermountain Healthcare


·Manage purchasing for multiple facilities

·Serve as liaison between facilities and vendors

·Verifies invoices accurately reflect products and services delivered

·Work with end users to ensure proper contracted items are ordered

·Maintain various reports to ensure all purchase orders are filled and closed in a timely fashion

·Manage various issues that arise due to shipping delays and backorders on a daily basis


·Designed and ran queries and reports with Windows applications

·Managed data and provided a variety of reports and statistics

·Managed card users in purchasing processes, bank software and Intermountain approval systems

·Monitored and audited cardholder accounts

·Managed incoming and outgoing cards

Jul 2006Oct 2008

Warranty Representative

Fieldstone Homes


New home builder with operations in three western states.

·Effectively managed warranty service repairs and maintenance in largest geographical area in Utah division

·Met with property owners, analyzed needs, estimated costs and managed subcontractors to ensure client satisfaction and profitability

·Contributed in implementing major changes in practices, saving the company over $200k/year

·Managed and resolved hundreds of homeowner warranty claims

·Maintained 100% rating in Customer Satisfaction Surveys for 12 consecutive months

·Negotiated with clients and subcontractors to ensure financial goals were attained


·Prepared management reports using Excel; budget vs. actual & days outstanding on warranty requests

·Developed in-house printing process for concrete pamphlets that reduced printing expenses 50% annually

·In-office resource for field reps by providing time sensitive information

·Developed new forms to streamline warranty processes and practices

·Maintained warranty manual with Windows applications, by making necessary updates and corrections

·Arranged monthly department trainings to increase knowledge and expertise in the industry


Bachelors of Arts

University of Utah
Sep 2009Aug 2011


Western Governors University


OSHA - Construction Industry