Dear HR Officer,

I am currently seeking a dynamic and innovative company, where strategic thinking and open-mindedness are appreciated. I am eager to further develop my skill set, face new challenges and opportunities, and use my previous experience and know-how in process transitions and process auditing in the services sector.

Thank you for considering my application! 

Work History

Work History
Jul 2015 - Present

Senior Licensing Specialist

Ingram Micro SSC EMEA

Process transitions, SME functions, Order management, Order processing, Billing, Reporting,  RMAs, Accounting Exception management, Vendor management, BPI, Quality Assurance, Identification, Monitoring and work towards improvement of vendor and internal metrics key for performance excellence

Jun 2014 - Jun 2015

Licensing Andministrator

Ingram Micro SSC EMEA

Process transitions, Order processing, Quotation, Pricing offer creation, Billing, Reporting, SME functions, ERP database maintenance

Jun 2011 - May 2014

Customer service operator for eBay

60K International Contact Centre

Marketing research; operating with extremely specific database; maintaining database according strict requirements and quality processes; preparing specific financial or results-oriented reports


Sep 2013 - Sep 2014

Master Degree in Financial Management and Marketing

VUZF University, Sofia

Branding; Marketing Management; Financial Products Marketing; Strategic Management and Competitiveness; Financial Risk Management

Sep 2009 - Jul 2013

Bachelor Degree in Economics           

University for National and World Economy, Sofia

Economic studies, Marketing, Trade, Finance, Organizational and Strategic Management


Dec 2008

Deutsches Sprachdiplom Niveau C1 der Kulturministerkonferenz

Goethe Institut
Dec 2007

First Certificate in English of Cambridge University

Oxford Center 
May 2014

Marketing in the 21st Century

Business Academy, VUZF University, Sofia
May 2014

Non-verbal Communication in Business

Business Academy, VUZF University, Sofia